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Posts posted by TT CPM
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Hi,
Sorry for the inconvenience.
May i know which case you have? Did you try to re-plug the fan cable?
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Hi,
thank you for supporting Thermaltake.
The one you have right now is PR22-D5 non RGB version?
PR22-D5 and PR22-D5 Plus share the same structure, but the inlet port may be a bit different, you may need to change the inlet tube a bit.
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Hi,
Water 3.0 ULTIMATE is an EOL SKU, means we no longer sell this model.
If you are looking for a 360 AIO, you may consider our new 360 AIO, though it is an ARGB version, but you can turn the light off by manually, and the price is also reasonable, Scan will sku up in two weeks.
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Hi,
The LED is defective, please msg me your email and where you bought this product, our customer service will contact you soon.
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On 10/18/2019 at 9:13 PM, Merfus said:
Hi,
The fan you bought did not have a controller inside the color box? This version of RGB fan we sell is 3pack with one controller, and the controller is not sold separately.
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Hi,
Did you mean the fans came with your view 71 RGB has no controller inside? or you need an extra controller ?
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56 minutes ago, CrispyRL said:
The liquid cooler is the Thermaltake Water 3.0 120mm Radiator ARGB sync liquid cooler
Did you plug the AIO's LED to MB header? which MB you are using? cuz it seems a software issue.
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Hi,
Looks like it's LEDs defective, please msg me your email and where you purchased the AIO, our customer service will contact you soon.
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Hi,
Looks like the LEDs are defective, please msg me you email and where you purchased the AIO, i will pass it to our customer service, they will contact you soon.
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On 5/25/2020 at 10:38 PM, warriorpin said:
Hello,
I purchased a water cooler just over a year ago "Water 3.0 360 ARGB Sync".
Been using it fine since then, cools the CPU with no issues, but I never managed to get the lights on the pump to work.
I have this setup how the manual states, the cable from the pump goes into the RBG fans, then they plug into jrainbow1 on my MSI motherboard. The fans light up and work with no issues, but I have never seen the RGB lights on the pump. I have messed around with some other setups hoping they would work but nothing. Tried multiple RBG control software's to hopefully turn the lights on if they are off but still nothing.
If anyone has seen this before or has any information that would help that would be great.
Thanks in advance.
Hi,
Did you try to plug the fans and pump to the little controller that came with the AIO cooler?
The controller is designed for those who's mb does not have RGB header, can you try to unplug the products from MB and plug them to the controller, see if the LEDs light up.
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Hi,
If you go back to the old version likes 2017 or 2018, there are many updates like bug fix and new functions will be disabled.
Our R&D team will have a new version this week, it should solve this issue, could you wait for a couple days?
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6 hours ago, Eqzz said:
Hi,
I have meet same issue the temperature in TT RGB plus is wrong and PWM mode did not working , please help to fixed ASAP
my M/B: ROG ZENITH EXTREME
Hi,
Have you tried the test version that Tony.P uploaded?
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Hi,
TT RGB Plus only works in Windows, the profile and programs are stored in your hard drive.
If you go with Linux, the products will work as normal, LED lights up no problem, but the software wont activate in Linux and you cant control the products in TT RGB Plus.
Yes, you can fit the fans, please see attached fan support list.
For controllers connection, you will need to use 4 controllers and 4 molex cables, and here is our suggestion, (2 x trio 20 + 1 x controller + 1 x molex 4pin cable), (2 x trio 20 + 1 x controller + 1 x molex 4pin cable), (4 x trio 12 + 1 x controller + 1 x molex 4pin cable), (1 x floe riing 360 aio + 1 x controller + 1 x molex 4pin cable).
Our AIO already have thermal grease applied, you can change a new one if you like. No aluminum in water block, and screws have no contact with coolant in AIO.
You can check pump speed in BIOS, make sure it's still running.
Yes, the first controller connects to on board USB 2.0.
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7 hours ago, James Pisanich said:
I'm also having a similar issue. I have 6 of the riing quad fans and 2 x 5 port controllers (Fans 1-5 on controller 1 and fan 6 on controller 2). I was able to get both controllers to show up last night, but then after a shut down for a few hours and turning the pc pack on again. I now only see controller 2.
I also had neon maker able to see all 6 fans last night and now it can only see the 1 fan I have on controller 2.
Motherboard Gigabyte x570 gaming x
CPU: Ryzen 3900x
Ram 4 x 8 Kingston Fury X 3200Mhz
GPU: MSI Geforce RTX 2070 8GB
Keyboard: Corsair K95 Platinum XL
Mouse: Logitech M600
Hi,
It seems a voltage issue, cuz riing quad features 54 LEDs on each fan, i would suggest that move 2 fans from controller 1 to controller 2, means one controller only plugs 3 riing quad fans, please let me know if it works.
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Hi,
Please check the link below, just want to confirm if we are talking the same case?
https://www.thermaltake.com/view-71-tempered-glass-rgb-edition.html
If yes, the fans pre-installed are analog version RGB fan, please check the link, it should be the one you are looking for
https://www.ttpremium.com/product/riing-14-led-rgb-256-colors-fan-3-fan-pack/
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Hi,
Got it, our customer service will contact you soon.
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Hi,
Yes, it can fit your MB.
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Hi,
May I know what is the AIO model name? It looks like the bottom three LEDs on water block are defective.
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Hi,
It is only available for 6pack right now, but we will take your suggestion into consideration.
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Hi,
Just want to check if you try this version in windows or linux?
cuz the profile is stored in your hard driver and it only be activated in windows environment, if you are in Linux, TT RGB Plus will not load the profile.
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12 hours ago, CrispyRL said:
Hi I know this is still a old form but this issue of the fan leds working and the pump head not syncing with the fans ls still a problem. The pump led stops syncing with the fans at some point while I play games (on steam and origin). However while not playing games it syncs perfectly any help?
Hi,
May I know your AIO model name?
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On 7/29/2020 at 1:24 AM, weavedawg74 said:
I have had the issue in Apex Legends and Mortal Kombat 11. Both of those are games that control Razer's lights when you play them.
Hi,
We've contacted Razer for the issue, after discussed, we need some details,
1. Could you shoot a short clip when the issue happened
2. attached is TT RGB PLUS Debug mode, may need your help to follow the step and send us back the log.
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Hi,
You can try the attached version, we found the same issue and have a new update, but this version is still under test, you may try see if it work.
Thermaltake Water 3.0 Ultimate AIO availability
in Liquid Cooler
Posted
Hi,
here is the link, if you are interested in the product, you can order here.
https://www.scan.co.uk/products/thermaltake-th360-argb-sync-360mm-all-in-one-cpu-hydro-cooler-w-argb-lighting-3x120mm-pwm-fan-intel