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TT CPM

Moderator Thermaltake
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Posts posted by TT CPM

  1. On 10/18/2019 at 9:13 PM, Merfus said:

    Hello! I have a thermaltake riing 14 case fan, with a 5 pin (2510-5P) connector. But I don't have a thermaltake 5 pin controller. Can it be connected to a 4pin motherboard? What is his pinout?

    thermaltake riing 14.jpg

    Hi, 

    The fan you bought did not have a controller inside the color box? This version of RGB fan we sell is 3pack with one controller, and the controller is not sold separately.   

  2. On 5/25/2020 at 10:38 PM, warriorpin said:

    Hello,

    I purchased a water cooler just over a year ago "Water 3.0 360 ARGB Sync".

    Been using it fine since then, cools the CPU with no issues, but I never managed to get the lights on the pump to work.

    I have this setup how the manual states, the cable from the pump goes into the RBG fans, then they plug into jrainbow1 on my MSI motherboard. The fans light up and work with no issues, but I have never seen the RGB lights on the pump. I have messed around with some other setups hoping they would work but nothing. Tried multiple RBG control software's to hopefully turn the lights on if they are off but still nothing.

    If anyone has seen this before or has any information that would help that would be great.

    Thanks in advance.

    CPUPump.jpg

    Hi,

    Did you try to plug the fans and pump to the little controller that came with the AIO cooler?

    The controller is designed for those who's mb does not have RGB header, can you try to unplug the products from MB and plug them to the controller, see if the LEDs light up.

  3. 6 hours ago, Eqzz said:

    Hi,

    I have meet same issue the temperature in TT RGB plus is wrong and PWM mode did not working , please help to fixed ASAP 

    my M/B: ROG ZENITH EXTREME

    Hi,

    Have you tried the test version that Tony.P uploaded?

  4. Hi,

    TT RGB Plus only works in Windows, the profile and programs are stored in your hard drive.

    If you go with Linux, the products will work as normal, LED lights up no problem, but the software wont activate in Linux and you cant control the products in TT RGB Plus.

    Yes, you can fit the fans, please see attached fan support list.

    For controllers connection, you will need to use 4 controllers and 4 molex cables, and here is our suggestion, (2 x trio 20 + 1 x controller + 1 x molex 4pin cable), (2 x trio 20 + 1 x controller + 1 x molex 4pin cable), (4 x trio 12 + 1 x controller + 1 x molex 4pin cable), (1 x floe riing 360 aio + 1 x controller + 1 x molex 4pin cable).

    Our AIO already have thermal grease applied, you can change a new one if you like. No aluminum in water block, and screws have no contact with coolant in AIO.

    You can check pump speed in BIOS, make sure it's still running. 

     Yes, the first controller connects to on board USB 2.0.

     

     

     

     

    擷取.JPG

  5. 7 hours ago, James Pisanich said:

    I'm also having a similar issue. I have 6 of the riing quad fans and 2 x 5 port controllers (Fans 1-5 on controller 1 and fan 6 on controller 2). I was able to get both controllers to show up last night, but then after a shut down for a few hours and turning the pc pack on again. I now only see controller 2. 

    I also had neon maker able to see all 6 fans last night and now it can only see the 1 fan I have on controller 2. 

     

     

    Motherboard Gigabyte x570 gaming x

    CPU: Ryzen 3900x

    Ram 4 x 8 Kingston Fury X 3200Mhz

    GPU: MSI Geforce RTX 2070 8GB

    Keyboard: Corsair K95 Platinum XL

    Mouse:  Logitech M600

     

    Hi, 

    It seems a voltage issue, cuz riing quad features 54 LEDs on each fan, i would suggest that move 2 fans from controller 1 to controller 2, means one controller only plugs 3 riing quad fans, please let me know if it works.

  6. 12 hours ago, CrispyRL said:

    Hi I know this is still a old form but this issue of the fan leds working and the pump head not syncing with the fans ls still a problem. The pump led stops syncing with the fans at some point while I play games (on steam and origin). However while not playing games it syncs perfectly any help?

    Hi,

    May I know your AIO model name?

     

  7. On 7/29/2020 at 1:24 AM, weavedawg74 said:

    I have had the issue in Apex Legends and Mortal Kombat 11. Both of those are games that control Razer's lights when you play them. 

    Hi, 

    We've contacted Razer for the issue, after discussed, we need some details,

    1. Could you shoot a short clip when the issue happened

    2. attached is TT RGB PLUS Debug mode, may need your help to follow the step and send us back the log.  

    TT RGB PLUS Debug Mode.docx

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