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Found 19 results

  1. The Thermaltake Water 3.0 Riing RGB 360 CPU cooler worked before I assume because it was running for quite a while (many months). However, all of the sudden the computer shut down because of CPU overheating, I suspect. If I restart the computer, I can observe in BIOS that the CPU temperature is steadily climbing to 80 degree Celsius and beyond. I dedusted the cooling fans and cooling grid, but this had no effect as it is still overheating within minutes in Idle state. The 3 fans are spinning. If I touch the cooler head on top of the CPU it feels warm. One of the hoses also feels warm/hot, while the other hose stays cold. One side of the hose attachment metal to the grid (dunno what is called, maybe "grid head"?) also gets hot, but the other side and entire grid stays cold. How to troubleshoot the issue? Did the pump stopped working or is there some kind of cloaking in the system?
  2. doesnt work gaming key, light key and windows block. VID_20200621_213045460.mp4 VID_20200621_213045460.mp4
  3. Water block led no lighting up. I tried syncing with my motherboard (Aorus Pro Wifi B450) and using included controller. No luck. Only fans not working. Please help
  4. Hi Team, I've noticed that the newly installed AIO is not reading my cpu temp regardless of me putting the pin to CPU_fan or Pump_fan. It is constantly displaying as 0C in the TT rgb software. I have the latest version of the software. i can detect my cpu temps on bios,ryzen master software and hwinfo app.It just doesnt show up on the cooler. The fans, rgb and pump are working tho, just that im unsure if failing to detect the temps will cause any colling performance issue or not. I've set the fans to be operating under performance mode just so they are spinning 1600++ rpm, but i am unsure if the cooler is working when my pc is under load. Please advice or let me know if there is a workaround to this. Thanks in advance Regards, Michael
  5. I've had this mouse for a fair while, it's the best mouse I've ever had, and I've always had the side buttons set to volume up/down and one of the middle buttons as pause/play. Recently these bindings stopped working for seemingly no reason. I haven't made any significant hardware changes and I regularly update windows. I have also updated Tt eSPORTS Command Center and completely reinstalled it since the problem began, with no effect. I've checked and the buttons work for other things, such as macros and other mouse functions. Has anyone experienced something similar or have any suggestions on how to fix it?
  6. Hi there, I've had this keyboard about a year. Sometimes the backlight flickers while I'm typing or playing a game. For this brief moment, I lose all functionality, like the connection is being interrupted or something. I have the keyboard plugged into a USB extension cord. I've tried different extension cords (2.0 and 3.0) but it hasn't helped. I can't plug the keyboard directly into my machine because its too far away for me to be able to comfortably use it long enough for the issue to occur. Sometimes I go days without it happening, but it's really annoying when it does happen. I find that if I am typing, the flicker causes whatever key I was hitting to glitch out and hold down for a couple seconds. Like if the last key I hit was "F," the keyboard types like 30 Fs which I then have to delete. I've messed with the keyboard cord and the extension cord extensively while it is plugged in to test how stable it was. No results. I can't force the problem to occur at all. Any help would be appreciated. Thanks.
  7. I recently got my Neptune elite rgb blue for Christmas, so I plugged it in, installed the software and I was confronted with a notification that there is a driver upadate available, so I updated. when the update was 40-50% through the lights on the keyboard turned off as expected, but after the instillation the kaeboard was not working, after a restart I realised that the keyboard was detected as a "generic USB input device" and I after 30 mins of looking around on the internet trying different things I haven found a solution.
  8. Hello, this may sound like a joke but I have been trying to find out why I couldn't mute my microphone of my USB headset via the mute button built in it. The led indicating that the mic is muted just flashed and didn't stay off as usual, like something was forcing it to re-enable it again. It took me days to find out it was the TT RGB Plus software!! As soon as I closed the software I could mute my headset again. I don't know why this can even be happening but I am sure is due to the TT RGB Plus software, probably since last update because I didn't have this problem until recently. Maybe is that Chroma connect option I didn't notice before in the software? I don't know, but my headset is an old Madcatz FREQ 5 with no rgb whatsoever. I don't know that is the TT RGB Plus software version. I'm sorry I cannot give more feedback about this issue
  9. I bought recently the mouse named above and for some odd reason the mouse button 5 is changing my dpi. Is there a way to map the mouse buttons or could it be a factory error?
  10. Hello everyone, I have a Poseidon Z mechanical keyboard and it will frequently output a keystroke multiple times. What I mean is, if I were to hit the T key, for example, exactly one time, it should output a 't', but instead it will output 'tt','ttt','tttt'. This happens for multiple keys. Is there any way to fix this? I tried sending an email to info@thermaltake.com per instructions for the warranty, but I am unsure how long it will take for them to reply. Thanks
  11. So I've had this keyboard for nearly a year now ( bought it mid january last year ) and i am in love with it. I use it to play Multiple games including cs go and it has been a flawless keyboard for such a long time. I have ran into 2 issues with this keyboard recently and they are very VERY bad issues when playing CS:GO Issue Number 1 : I've had this problem for quite some time now, but I've been trying to avoid it as much as possible which is a hard thing to do. The "G" key will be pressed once, and it would end up registering as 2 presses instead of one. In CS:GO, the G key is used to drop weapons and the Bomb. I sometimes drop the bomb when i start with it which also drops my GUN and forces me to run and pick it up. Issue Number 2 : The CTRL button works maybe 30% of the time, and even when it does work, (holding it down) it wont be registered as me holding it down. In CS:GO, the CTRL button is used to crouch. If you are familiar with CS:GO, you would know how detrimental hopping up and down from crouching is in a gunfight. I know this keyboard came with a 5 year warranty, does the warranty cover these issues listed above? Like I said this keyboard is amazing, but if i have to end up replacing it with another brand, that would be upsetting because of how much i am in love with how simple the keyboard looks. Also you can see how nice it matches my setup here
  12. Hello. I bought this keyboard around a month ago and so far I've been liking it a lot. Although the switches are made by Kailh which I didn't know (the page says they're tt esports switches) so far I haven't really noticed a difference since it's my first time trying brown switches. I do have to say I expected them to be clickier, but them being so quiet is also nice. I have had, however, a few problems with the software and function keys: Software related:I've used 3 versions of the software thus far. Firmware 48: -fully lighted: works well but the medium speediness for both pulse and spectrum circling doesn't work. -reactive: works fine -wave: speediness doesn't work at all -arrow flow: speediness doesn't work at all and it's painfully confusing to set up -ripple: same as arrow flow Firmware 0: -fully lighted: works well but the medium speediness for both pulse and spectrum circling doesn't work. -reactive: works fine -wave: speediness works except the last setting, which is glitched on the keyboard. Doesn't go past half the keyboard before resetting -arrow flow: speediness doesn't work at all and it's painfully confusing to set up -ripple: same as arrow flow Firmware 40: -fully lighted: spectrum circling behaves oddly. Instead of making a smooth color transition, it appears to change colors in ticks, every tick changing the color a bit more -reactive: works fine -wave: works fine -arrow flow: works fine -ripple: works fine Function keys related: -N-key rollover disables itself -brightness doesn't work at all in non-reactive modes (but it works on breathing mode) -gaming mode key will sometimes trigger a lightning glitch while on spectrum circling mode, where the lights will shift back to the beginning of the circling while transitioning colors. Switching modes back and forth fixes this Other than this the keyboard works fine, but I'm not satisfied with how the software turned out to be. It's lacking effects other RGB (and even non-RGB) keyboards have and it's quite disappointing. I'd like to know 2 things based on this: how can I fix these problems from happening, if possible, in the latest firmware update? is the software going to be updated, adding new effects?
  13. Hello! I just got my keyboard yesterday and downloaded the software off of the Tt Esports website for this keyboard. It works fine, I'm using it to type this post right now. The issue I'm having is whenever I try to open the applications KBOption.exe or KBHid.exe to try and create macros and different keybindings. Whenever I try to open the applications, they seem to open for a moment but then they instantly close down. The processes in task manager tell me that the process is working as well as the driver, but the applications themselves aren't working. They are allowed through my firewall with a specialized exception and the process is set to run with start up. I'm not sure what the issue is and any help would be greatly appreciated! Thank you!
  14. gedy

    cronos ad

    I recently bought the cronos ad headset and when I say recently i mean yesterday it arrived i opened the package this morning plugged them in and they didn't work what should I do? by the way I have set them to default,I updated drivers,I tried to disable and enable them,I even restarted my computer,I replugged them in The only thing i can think of is either a) the headphones are broken b my computer is broken Edit: I think its from the headphones i plugged them in my phone and they still didn't work
  15. hello, I bought a theron mouse in a few month ago and I read in the product page that I can change my mouse light color so I download the mouse app in my computer but the problem is when I open the app and click on light option the what I see: http://prntscr.com/c1ihy0 note my mouse cod: trn006dtmhf001858 I hope some one can help me!
  16. Hello, I bought Thermaltake Urban T81 PC Full Tower Case. After 2 months the fans stopped to work. I was so afraid that they are died. But when I disconnected them from the fan hub that included on the case and just connect them directly on motherboard they worked fine. I would like to ask you kindly, could you please send me a new fan hub and thank you. If you accept and it will be appreciated I will give you my address.
  17. So, i have had this thermaltake 1200 watt toughpower PSU since late 2014, but something funky seems to be happening with it. What I need help with is determining if my problem is the PSU's fault, so thats why Im writing here. There are two problems: first, sometimes and randomly, my computer will fail to boot up. I press the power button, the system powers up for approximately a second, and then immediately shuts down without even opening the BIOS screen. It then stays off for around 5 seconds then turns on again for another single second, and the cycle continues ad infinitum. There is no anticipating this problem, and the only way to stop the power cycling is to unplug the computer. The second, and perhaps related (or maybe not) problem is found in my video card, and it is my suspicion that it is caused by the PSU. I have two XFX Double Dissipation Radeon R9 290X vid cards in a crossfire configuration. When I built this rig, I made sure to properly power the vid cards, having asked XFX what the minimum requirements and their suggestion for power was ( 1000w PSU minimum, 1200w recommended). So, the cards should have enough power, but I only ever see one, either in device manager or in the BIOS. Both cards have their lights and fans functioning, I have triple checked all wiring, and have checked the cards themselves by testing their functionality separately and independently. So, what do you guys think? Is it the PSU that might be causing these problems? Could the PSU be malfunctioning? How do I test the PSU for its functionality? Thanks for any CONSTRUCTIVE input. -LD
  18. i bought a SAPHIRA OPTICAL GAMING MICE, connected to pc, installed drivers etc. everything is ok, but today i noticed a bug on my wheel. its like while im using wheelup 2-3 times its going down, if i use down its going up. i have warranty,invoice etc. but idk its a bug,problem or something like this, or its a feature for game how can i fix it ? or can i change my mouse with new one ?
  19. Hi, i recently just bought my Challenger Prime and started programming macros and keys and all that stuff. But then i noticed if you change stuff 3 times the software will just say please wait... because its changing but it never finishes and i end up closing it with task manager. So when i start it up again i try to change one thing after that i cannot do it because then it will say please wait... again... So i uninstalled it and re installed it then it works... for 3 more times... Dunno if this is a bug or something but i don't know how to fix it. Can someone please help me? Thanks! ANYONE PLEASE HELP THANKS
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