Jump to content
Johann v d Walt

What The hell

Recommended Posts

Good day to all, I got my Level 10  S/N:MO-L TM0091208002828 Military green mouse 2 days ago. Love it BUT now it freeze and the restarts.

And when i want to change the DPI mid game with the side switch it minimizes my game.

Have reinstalled drivers , program and changed mouse pad What now? I am running Win 7 Ultimit 64 bit and have thied USB 2 and 3 port please help

I am in South Africa

 

If anyone has a answer please help

Share this post


Link to post
Share on other sites
Guest Tt Josh

Good day to all, I got my Level 10  S/N:MO-L TM0091208002828 Military green mouse 2 days ago. Love it BUT now it freeze and the restarts.

And when i want to change the DPI mid game with the side switch it minimizes my game.

Have reinstalled drivers , program and changed mouse pad What now? I am running Win 7 Ultimit 64 bit and have thied USB 2 and 3 port please help

I am in South Africa

Hey Johann, did you customized the buttons? or try to reset the settings back to the default settings from the software (there is an icon on the top right to reset the settings).

 

Keep me updated!

Share this post


Link to post
Share on other sites
Guest Tt Josh

Try to reset the setting and set it to the one you wanted and see how it goes.

 

If you're still encountering the same problem, let us know ;)

Share this post


Link to post
Share on other sites

Good day I have re-installed the drivers, program and all from the Thermal take site.

And it started freezing again and when i adjust the DPI while in game it minimizes the game. So now I wounder if the Level 10 program and my GK - Osmium keyboards program might be clashing. Like some of the manufacturers that is known

Because as soon as I uninstall the mouse program the it sticks a lot less.

Share this post


Link to post
Share on other sites
Guest Tt Josh

Good day I have re-installed the drivers, program and all from the Thermal take site.

And it started freezing again and when i adjust the DPI while in game it minimizes the game. So now I wounder if the Level 10 program and my GK - Osmium keyboards program might be clashing. Like some of the manufacturers that is known

Because as soon as I uninstall the mouse program the it sticks a lot less.

Hey Johann, kindly contact our customer support at cs1@thermaltake.com and we will have our local staff to assist you further on the issue ;)

Share this post


Link to post
Share on other sites
Guest Tt Josh

Good day I have had no response from the mail i sent.

Must I stick this mouse back up the rear end of the supplier or what.

Sorry for the crud maner.

Hey Johann, i'll check with the Customer Support for you. In  the meantime, you can check with the store where you purchased the mouse whether you can have a replacement or not.

 

Keep me updated! ;)

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...