MiikeeHD Posted July 23, 2014 Report Posted July 23, 2014 Hey, I have bought a rig from a website that puts pieces of your hardware wanted together, and along with it, I added a keyboard, called the TTeSports Challenger (P/N:KB-CHL002US). This was back in December of 2013. I put it in, and it was working fine, but my computer was having graphics problems, and once I solved the problem with my computer (I attempted a VGA cable, but needed an HDMI), the keyboard stopped working. I am 100% sure the usb port is fine, and I don't know why the keyboard doesn't work. I plug it in, and my computer recognizes it (makes the sound when a USB is put in).. Very rarely, when I unplug it, and put it back in, the backlight for the Caps Lock and the "Tt" at the bottom light up.. but it's only for about a second or two, and it then shuts off. I have downloaded the driver, and would like to have this problem solved.. Thanks.. Miikee. Quote
Tte Martin Posted July 24, 2014 Report Posted July 24, 2014 Hey Mikee, can you test the keyboard on another PC or laptop by any chance to confirm the keyboard is faulty? Quote
MiikeeHD Posted July 26, 2014 Author Report Posted July 26, 2014 Tried using it in other computers.. Installs drivers, then blinks, on and off once, then doesn't work. Same as my normal pc. Quote
Tte Martin Posted July 27, 2014 Report Posted July 27, 2014 In that case please contact our support to get a replacement. Tte Jeff 1 Quote
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