Jump to content

LEVEL 10 M Headset


Ahmrahtcheer
 Share

Recommended Posts

In February, I purchased a Level 10 headset along with the components to build a decent gaming rig.  A few days later, my cat chewed through the headphones/mic cable for the headset.  I immediately contacted Thermaltake, explained it was not a warranty issue and asked about the availability of a replacement.  They replied that they were launching a store on their website and would be adding items over the following months, and nothing else.

Checking back regularly, they still haven't added the option to purchase the cable separately.

I was impressed by the headset's capabilities.  I'm unimpressed with the support.

Link to comment
Share on other sites

  • 1 month later...

Hello there,

early this year i bought the Termaltake LEVEL 10 Headset, especialy because you can replace the Cable and switch sides what comes in realy handy some times...

 

unfortunately the cable broke and i have no replacement part..

 

Can you either send me a replacement cable or tell me where i can buy one ?

 

thank you in advanced

 

best regards

 

Jonas

Link to comment
Share on other sites

Hello there,

early this year i bought the Termaltake LEVEL 10 Headset, especialy because you can replace the Cable and switch sides what comes in realy handy some times...

 

unfortunately the cable broke and i have no replacement part..

 

Can you either send me a replacement cable or tell me where i can buy one ?

 

thank you in advanced

 

best regards

 

Jonas

Hello Jonas and welcome to our community forum! Our tech support in all regions should have spare cables available. Please get in touch with our customer service.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...