Unwavering Posted May 20, 2020 Report Posted May 20, 2020 One of my Riing Quad fans is displaying incorrect colors on the center ring. Wondering if there is any troubleshooting I can do, or did I just get a bad fan? Any help is appreciated. Quote
Zagdima Posted May 20, 2020 Report Posted May 20, 2020 Very strange. Can you check this in Neon maker? Quote
Unwavering Posted May 20, 2020 Author Report Posted May 20, 2020 I contacted support about it, they told me to submit an RMA request. Waiting for the RMA approval now. There really should be a way to calibrate the LEDs, but the software is lacking in that regard. Quote
zebracar1 Posted May 21, 2020 Report Posted May 21, 2020 Good luck. I have problems with my Quads that Tech support said I need to RMA them. I have now been waiting since 5/12 for them to approve the RMA. So far I have had my Ring Quad fans for 3 weeks. I contacted Tech support the next day as there are two fans that are bad and a problem with the power on the controller. If I dont hear anything soon about the RMA I will just be sending them back for a refund. There Tech support is lacking in a very bad way. Quote
Unwavering Posted May 21, 2020 Author Report Posted May 21, 2020 That's disappointing to hear. I'm outside my return period already. Quote
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