Murphoma Posted March 24, 2021 Report Share Posted March 24, 2021 TT Experts: So just put a build together with the Tower 100 mini case with Asus Z590-i MB. So I am having issues with the front headphone and microphone jacks being mixed up. I have quadruple checked my connections to the mb. When I insert headphone into the front headphone jack the Realtek Audio Control software asks tells me the mic is plugged in, (I do not have an option to say it's another port) and vice versa with the mic thinking it's headphone jack. I get no sound or mic use of course. Cable can only go in one way to HD Audio on the motherboard. I have uninstalled the audio drivers a few times. Rear audio ports on the motherboard work fine.This leaves me to believe that maybe the front audio header got put together wrong or mixed up? Any suggestions on how to trouble shoot this. To find out if this is hardware or software, bad front header, bad cable?. Thanks in advance Murph Quote Link to comment Share on other sites More sharing options...
Murphoma Posted March 24, 2021 Author Report Share Posted March 24, 2021 I wanted to add, when I plug in headphones into the mic jack I do hear audio and the computer thinks it's headphones. Is there a way to rewire the front cable? Yeah, yeah I understand, just flip my connections from my headphone/mic set up and call it good, but this case is not even 2 weeks old, it should be wired correctly. Thanks again Quote Link to comment Share on other sites More sharing options...
TT James Posted March 24, 2021 Report Share Posted March 24, 2021 22 minutes ago, Murphoma said: I wanted to add, when I plug in headphones into the mic jack I do hear audio and the computer thinks it's headphones. Is there a way to rewire the front cable? Yeah, yeah I understand, just flip my connections from my headphone/mic set up and call it good, but this case is not even 2 weeks old, it should be wired correctly. Thanks again PM you Quote Link to comment Share on other sites More sharing options...
SonNY Posted April 28, 2021 Report Share Posted April 28, 2021 On 3/23/2021 at 10:32 PM, TT James said: PM you I am having the same problem as the person above. When I plug in my headphones into the front mic port insteadof headphones port, it works and I hear sound but also my audio is reverse from Left to right and right to left when plugged in. Is there a fix or a recall on this? Quote Link to comment Share on other sites More sharing options...
Murphoma Posted April 28, 2021 Author Report Share Posted April 28, 2021 They should send you a switch cable. Basically goes in between your current cable and the MB. I guess they have had a few bad cases go out with the wiring flipped. Send James a message. He helped me out and things work great now. Quote Link to comment Share on other sites More sharing options...
SonNY Posted April 28, 2021 Report Share Posted April 28, 2021 1 minute ago, Murphoma said: They should send you a switch cable. Basically goes in between your current cable and the MB. I guess they have had a few bad cases go out with the wiring flipped. Send James a message. He helped me out and things work great now. Oh okay nice to hear yours is fixed. I'll message him. Thanx Quote Link to comment Share on other sites More sharing options...
TT James Posted May 6, 2021 Report Share Posted May 6, 2021 On 4/28/2021 at 12:05 PM, SonNY said: Oh okay nice to hear yours is fixed. I'll message him. Thanx Here I am! PM you for ur contact info. On 4/28/2021 at 12:02 PM, Murphoma said: They should send you a switch cable. Basically goes in between your current cable and the MB. I guess they have had a few bad cases go out with the wiring flipped. Send James a message. He helped me out and things work great now. Thank you! Quote Link to comment Share on other sites More sharing options...
Rockie Posted May 12, 2021 Report Share Posted May 12, 2021 Hey James I have the same issue, must be the cable. Said you couldn't recieve messages when I tried to PM. This problem is driving me nuts! Quote Link to comment Share on other sites More sharing options...
SonNY Posted May 12, 2021 Report Share Posted May 12, 2021 14 hours ago, Rockie said: Hey James I have the same issue, must be the cable. Said you couldn't recieve messages when I tried to PM. This problem is driving me nuts! Yeah, in their manufacturing some of their connectors got assembled wrong. TT sent me cable to fix the problem. Its a easy fix if you know how to take those 8 pins out of the HD AUDIO plug. If you don't want to wait for them to send you a cable., Let me know of you want me to send you pictures of how pin layout is supposed to go. And you can do it yourself. Quote Link to comment Share on other sites More sharing options...
Rockie Posted May 12, 2021 Report Share Posted May 12, 2021 6 hours ago, SonNY said: Its a easy fix if you know how to take those 8 pins out of the HD AUDIO plug. Unfortunatly my mobo crams the HD AUDIO header in the worst place possible and I cant use my jumper wires to re-wire them.. I can't remember if TT has the cable where you can pull apart seperate pins and re-organise them. I don't mind waiting! Luckily the rear IO for this case is on the top and I can just leave the top mesh not fully clicked in. Pretty easy to unplug my speakers and plug my headphones in. Quote Link to comment Share on other sites More sharing options...
SonNY Posted May 13, 2021 Report Share Posted May 13, 2021 Okay gl buddy Quote Link to comment Share on other sites More sharing options...
Rockie Posted May 13, 2021 Report Share Posted May 13, 2021 I feel unlucky because the reason I got The Tower 100 is because my previous case, Lian Li Tu150 had front panel audio grounding issues. Now I've got more front panel audio problems Quote Link to comment Share on other sites More sharing options...
SonNY Posted May 15, 2021 Report Share Posted May 15, 2021 On 5/13/2021 at 4:24 PM, Rockie said: I feel unlucky because the reason I got The Tower 100 is because my previous case, Lian Li Tu150 had front panel audio grounding issues. Now I've got more front panel audio problems Quote Link to comment Share on other sites More sharing options...
SonNY Posted May 15, 2021 Report Share Posted May 15, 2021 Just now, SonNY said: Follow those color code and it should be good. GL buddy Quote Link to comment Share on other sites More sharing options...
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