Could not set up a connection with ToughPower iRGB PLUS750W , please Help

[xtian2900]

I have tried BIOS Settings, Different USB port, different USB cable, i am thinking of returning that PSU and exchange for something else.  Please Help.

       

[JeffWu]

Hi sir

Could you help to make sure your USB cable between PSU and motherboard.

If still issue, please let me know , thank you.

[xtian2900]

On 3/30/2021 at 2:54 AM, JeffWu said:

Hi sir

Could you help to make sure your USB cable between PSU and motherboard.

If still issue, please let me know , thank you.

Thanks @JeffWu for your reply.

Hi, problem solved. I wrote to Amazon and they sent me another similar unit, i changed it and the computer immediately recognized the usb connection.