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JeffWu

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JeffWu last won the day on June 28

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  1. Hi MDKagent007 Our smart power supply can just sync with our TT RGB plus eco-system and DPSG application lighting. It cannot sync with Aura sync.... Sorry for any inconvenience. Thank you!
  2. Hi Yaapelsinko Our team is checking your issue, I will reply you if we have any update, thank you. By the way, your product was our old version, it cannot customize your fan speed. We will check fen speed issue in zero/silent mode first. Sorry for any inconvenience.
  3. Hi Sir It need to upload to cloud after a day. So you might check your data tomorrow, it should be fine.
  4. Hi sir Could you provide your account? I'll check for this. By the way, it need one day to upload data to website. We are rebuilding this web structure, maybe it has some bugs on it. Sorry for any inconvenience.
  5. Hi Sir Please download from attachment. Our team is updating the website. Thank you. Tt_DPS_G_App_Ver3.1.9_Global.zip
  6. Hi Could you try the newest version: V3.1.9 to check your question again. Tt_DPS_G_App_Ver3.1.9_Global.zip
  7. Hi Sir Sorry for lately reply. If still issue, please send this power to RMA to analysis. Thank you.
  8. Hi sir Sorry for your waiting! There is newest version for you, could you try it? Tt_DPS_G_App_Global_Ver3.1.75test.zip
  9. Hi Sir "RGB Plus" will update a new version to fix this issue, It's not "DPS G" issue now, sorry for it. Thank you!
  10. Hi KronosMarauder Could you please provide screenshot for "About" page? It might help us to analysis this case, thank you.
  11. Hi sir Our R&D team have solved this issue, please try again with this version. If still have any problem, please contact me, thank you! Tt_DPS_G_App_Global_Ver3.1.75.zip
  12. Hi sir Our R&D team have solved this issue, please try again with this version. If still have any problem, please contact me, thank you! Tt_DPS_G_App_Global_Ver3.1.75.zip
  13. Hi sir Our R&D team have solved this issue, please try again with this version. If still have any problem, please contact me, thank you! Tt_DPS_G_App_Global_Ver3.1.75.zip
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