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I forgot TT RGB Plus app password

frozensun

By frozensun
in Chassis

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  • 3 weeks later...
TT Lily Advanced Member

TT Lily

Posted
Posted

Hello @frozensun

Our engineer suggested that

1)    Remove the software first

2)    Remove this folder: C:\Users\user\AppData\Roaming\Tt\RGBRiingPlus

3)    Then, re-download TT RGB Plus software again

Please note that after all these re-download processes, you will need to re-pair the hardware and the profiles you saved will be disappeared. You will be identified as a new user of the system.

Hope this helps.

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