karoloydi Posted June 21, 2022 Report Share Posted June 21, 2022 I emailed CS3@thermaltake.com.tw to order a replacement panel for Level 20 VT, as I managed to break it. I got a reply that Thermaltake does not sell spare parts. Is that something new? Or I was just unlucky and got to a rep that is not flexible? Quote Link to comment Share on other sites More sharing options...
ngamer Posted August 25, 2022 Report Share Posted August 25, 2022 No answer to this post is quite concerning... Quote Link to comment Share on other sites More sharing options...
TT Joey Posted August 26, 2022 Report Share Posted August 26, 2022 Hi Karoloydi, Sorry for the delayed response. We understand the frustration you've been through. Could you let us know when you bought the case and when you broke it? We'll see how we can arrange and further help you with this. Quote Link to comment Share on other sites More sharing options...
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