Iji Posted August 21 Report Share Posted August 21 I pre-ordered an LCD Panel Kit Snow for the Tower 500. I received it but I have not been charged for it. I believe I chose the "Pre-order (Pay Later)" payment method option. In the confirmation email, it was stated that I was going to be prompted for payment but I have not received any emails. I just want to pay for an item that was shipped to me and delivered because I had something like this happen in the past where the seller shipped an item to me and I received it and they did not charge me for it, and then they sent a message to a collections agency to get me to pay. But I digress, I just want to pay for the item that I pre-ordered and it was order number 15569. The total was $109.99. Thanks! Quote Link to comment Share on other sites More sharing options...
TT Lily Posted August 25 Report Share Posted August 25 Hello @Iji, Thank you for choosing our product! Could you please let us know which country are you in and could you please also show us the confirmation email? Thank you!Ā Iji 1 Quote Link to comment Share on other sites More sharing options...
Iji Posted August 27 Author Report Share Posted August 27 I am in the United States. Quote Link to comment Share on other sites More sharing options...
TT Lily Posted August 31 Report Share Posted August 31 Hello @Iji, Thank you for your reply. Could you please write an email to cs3@thermaltake.com.tw and include the screenshot of theĀ confirmation email, our colleagues will take care of the next step, thank you! Quote Link to comment Share on other sites More sharing options...
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