Stas Posted August 21 Report Share Posted August 21 I've been installing the thing 3 times in a row now, but it simply doesn't launch now. When I tried to launch the app from its folder, I got an error message about some LibHWInfo.exe missing. No idea what to do now. Quote Link to comment Share on other sites More sharing options...
TT_Brian.Chen Posted August 21 Report Share Posted August 21 Hello Stas, If you've attempted to install the DPS-G APP without success and have come across a "LibHWInfo.exe" error, please follow these steps: navigate to the installation folder of the DPS-G APP and launch the application "Thermaltake Tool_1.0.9.13.exe." This tool will assist you in installing the necessary drivers. If the problem continues, make sure that your system and drivers are up to date, or get in touch with our support for assistance. Stas 1 Quote Link to comment Share on other sites More sharing options...
Stas Posted August 21 Author Report Share Posted August 21 Tried to launch the app, but there is absolutely nothing happening after, even if I launch it with admin rights. Note that I do not get the "LibHWInfo.exe" error. Still, the TT DPS app attempts to launch on startup, but is gone after the initial splash animation Quote Link to comment Share on other sites More sharing options...
Stas Posted August 23 Author Report Share Posted August 23 Brian, are you here? You answered my opening post within hours, and now I don't have any follow-up from you for a couple days Quote Link to comment Share on other sites More sharing options...
Stas Posted August 28 Author Report Share Posted August 28 The issue has been solved by installing a newer version of the app that Brian has provided me via direct messages here. The link Brian gave me is https://www.dropbox.com/scl/fi/1xmrwz7gthbj1fkx2d6hq/Tt-DPS-G-App_Global_Ver3.3.2.rar?rlkey=g3mbgzcodxr6huiqg6iq82179&dl=0 Adding screenshot for credibility Quote Link to comment Share on other sites More sharing options...
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