Timo E Posted August 31, 2023 Report Share Posted August 31, 2023 Hello. I got a Toughliquid 360 ultra from 2021 on my am4 board. I get a new Asus x670e rot strix and I want to know if I can use it on my new am5 board or if I need the mounting kit. If I need it, where can i get it? I wrote a mail to the support but get no answer :( Quote Link to comment Share on other sites More sharing options...
TT Hank Posted September 4, 2023 Report Share Posted September 4, 2023 Dear Timo E, Does your TOUGHLIQUID 360 Ultra include an LGA1700 bracket? If yes, you could install your TOUGHLIQUID 360 Ultra directly on the ASUS X670E motherboard through the AM4 mounting kit. If not, you need an LGA1700 & AM5 upgrade kit to install the product on the ASUS X670E motherboard. Please get in touch with your local customer service. Please let us know if you have any questions. Thank you! Quote Link to comment Share on other sites More sharing options...
Timo E Posted September 4, 2023 Author Report Share Posted September 4, 2023 But the support Thermaltake Germany don’t answer me on my email and the shop were i bought this cooler can’t help me. I don’t want to buy another cooler because of a little bit of a metal plate can u help me? thx a lot! Quote Link to comment Share on other sites More sharing options...
TT Manda Posted September 5, 2023 Report Share Posted September 5, 2023 Hi Timo E, Please reach out to Thermaltake Germany through direct message on social media platforms. They can help you track down your case. Here are the social accounts for Thermaltake Germany: Facebook: https://www.facebook.com/Thermaltake.Germany/ Instagram: https://www.instagram.com/thermaltake_de/ Quote Link to comment Share on other sites More sharing options...
Timo E Posted September 5, 2023 Author Report Share Posted September 5, 2023 Ok. We will see 🥺 Quote Link to comment Share on other sites More sharing options...
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