TT Manda

Hello @Chunch! You can submit an RMA ticket for support if your product isn't working correctly. Here's the link: https://my.thermaltake.com/csErma.aspx

Hello James! This email address is correct. Please double check your spelling and try sending your email again. Let me know if you encounter any difficulty!

Hello @NFSFREAK2005 Please submit an RMA request: https://my.thermaltake.com/csErma.aspx Our customer service team can help you over there!

Hello @Simo74 Please submit an RMA request: https://my.thermaltake.com/csErma.aspx Our customer service team will help you over there!

Hi @montev69 We're sorry you're feeling frustrated with us, and we would like to provide our best support to resolve any problems you might be having with our products. Would you provide more information about your situation so we can better assist you? Please kindly let us know which of our coolers you're using and the issues you're having with it. We would like to get a better understanding and provide support. Thank you

Hi @Ace McGillicutty For your situation, please submit an eRMA via the following link: https://my.thermaltake.com/csErma.aspx Please also provide me the following information you submitted with the eRMA request so we can follow through with your case: 1. Full Name 2. Region/Country 3. Email you left with our RMA service Thank you!

Hi @ammez, For your situation, please submit an eRMA for your TH280 V2 Ultra. Here's the eRMA link: https://my.thermaltake.com/csErma.aspx Please also provide me the following information you submitted via the eRMA request so we can follow through with your case: 1. Full Name 2. Region/Country 3. Email you left with our RMA service Thank you for your understanding and patience!

Hi @BankCommon Sorry to hear that it's not working still For your situation, we suggest you go through RMA. Here's the link to our RMA page: https://my.thermaltake.com/csErma.aspx

Hi @User, Looking at the information you’ve given, the issue likely resulted from hardware installation problems. We suggest you double-check the connection between parts. Try connecting your Pacific MX2 Ultra via a different USB socket and run the TT RGB Plus system again.

Hi @forbidden denial, The displayed screens are correct. Since your TOUGHLIQUID Ultra 360 is not part of our RGB Series, software control functions will not show up for it.

Hi @Clone404, You might want to restart your software since firmware updates usually shut down the software. If the issues persist, please let us know so we can provide further assistance.

Hi @BankCommon, Please try updating your software to the 3.0.3 version using this link: https://www.ttesports.com/download.aspx?category=keyboard If your problems remain unfixed, try uninstalling the Tt eSports Gaming Software and re-installing it.

Hi @Drake, Unfortunately, we do not offer replacement keys for the Challenger Pro.

Hey @Hilly, Unfortunately, CT120 ARGB Sync White Fans are only sold as a two pack version, there are no single pack version at this moment.

Hi @Clone404, Please download iTake and try connecting your ARGENT M5 again. Here's the download link: https://www.thermaltake.com/downloads Let us know if the issue remains, thank you.