BankCommon Posted September 28, 2023 Report Share Posted September 28, 2023 My Neptune Elite RGB Keyboard is COMPLETELY broken after trying to install tt espote gaming software 3.0. Is there anyway at all to fix this? I saw one of the post with dropbox link for the fixing the firmware but it already expires. PLEASE HELP! 😭😭😭 Quote Link to comment Share on other sites More sharing options...
TT Manda Posted October 2, 2023 Report Share Posted October 2, 2023 Hi @BankCommon, Please try updating your software to the 3.0.3 version using this link: https://www.ttesports.com/download.aspx?category=keyboard If your problems remain unfixed, try uninstalling the Tt eSports Gaming Software and re-installing it. Quote Link to comment Share on other sites More sharing options...
BankCommon Posted October 4, 2023 Author Report Share Posted October 4, 2023 yes i install software V.3.0.3. and in put my Neptune Elite. software popup "USB not found" 😭😭 Quote Link to comment Share on other sites More sharing options...
BankCommon Posted October 11, 2023 Author Report Share Posted October 11, 2023 +++ Quote Link to comment Share on other sites More sharing options...
BankCommon Posted October 20, 2023 Author Report Share Posted October 20, 2023 +++ Quote Link to comment Share on other sites More sharing options...
BankCommon Posted November 13, 2023 Author Report Share Posted November 13, 2023 ++++ Quote Link to comment Share on other sites More sharing options...
TT Manda Posted November 17, 2023 Report Share Posted November 17, 2023 Hi @BankCommon Sorry to hear that it's not working still For your situation, we suggest you go through RMA. Here's the link to our RMA page: https://my.thermaltake.com/csErma.aspx Quote Link to comment Share on other sites More sharing options...
grayb Posted November 22, 2023 Report Share Posted November 22, 2023 I'm sorry to hear that you're having issues with the Neptune Elite RGB firmware Quote Link to comment Share on other sites More sharing options...
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