Simo74 Posted January 3 Report Share Posted January 3 Hello all, appreciate any help in advance that I may be able to get. Have a brand new TT ARGENT K6 RGB Low Profile Mechanical Gaming Keyboard Cherry MX Red which I made a custom lighting profile for, and it worked for 1x day, created through TT iTake Engine downloaded 01/01/24 from TT au website. Yesterday (02/01/24), suddenly went all light blue (see pic) wont accept ANY colour edits. When hitting apply, even just to change static colour, there is a brief/fast flash and then back to light blue. Trying to reset with FN + ESC for 5 secs has no effect. Re-installed TT iTake Engine multiple times, unplugged and re-plugged keyboard several times, uninstalled and re-installed TT RGB plus multiple times, no effect. Keyboard now light blue only and basically a "dumb" keyboard, no smarts at all. I am new to RGB software, so maybe some easy help is on offer. Maybe I am holding my tongue wrong? Quote Link to comment Share on other sites More sharing options...
Simo74 Posted January 3 Author Report Share Posted January 3 Also, in TT RGB Plus, keyboard is visible under "TT Sync", but not able to interact with the icon even with mouse. Quote Link to comment Share on other sites More sharing options...
sunflower36002 Posted January 16 Report Share Posted January 16 Hey there! It seems like your TT ARGENT K6 keyboard is giving you a bit of a game. Have you tried checking for firmware updates or reaching out to TT support for assistance? They might have a solution to get your custom lighting profile back on track! Quote Link to comment Share on other sites More sharing options...
Simo74 Posted January 16 Author Report Share Posted January 16 Hey thanks for the reply, I had given up thinking I would get a response. I think the firmware is up to date, and I thought this community was a place to look for help, so I havent been any further. Just putting up with an expensive brand new RGB which is really just an _ _B keyboard. Quote Link to comment Share on other sites More sharing options...
Simo74 Posted March 29 Author Report Share Posted March 29 Problem solved thanks to Thermaltake ANZ - Support. This worked, hope it helps other people with similar issues. Exert from email from TT ANZ- Support: "Could you please try the following: Please open TT RGB Plus > then under Lighting> go to Group> Turn off the Argent K6 > then click on Apply. Please see below attached image for reference:" Quote Link to comment Share on other sites More sharing options...
Simo74 Posted March 29 Author Report Share Posted March 29 BEWARE: link above in sunflower36002 reply is malware or similar attack. Do not click! Quote Link to comment Share on other sites More sharing options...
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