Simo74

Keyboard: TT ARGENT K6 RGB Low Profile Mechanical Gaming Keyboard Cherry MX Red Problem: when using multiple log in accounts for the same PC that the keyboard is plugged into, it doesn't recognize the keyboard in 2nd user account. I have tried unplugging the keyboard and plugging in again, and this worked well. Then when I log out of 2nd user and return to first user, first user no longer recognized and must repeat unplug/plug in method to restore keyboard use to first user. Please comment on how to avoid this, as this makes this keyboard un-useable. I have tried other keyboards and they don't have this problem. Thanks in advance.

BEWARE: link above in sunflower36002 reply is malware or similar attack. Do not click!

Problem solved thanks to Thermaltake ANZ - Support. This worked, hope it helps other people with similar issues. Exert from email from TT ANZ- Support: "Could you please try the following: Please open TT RGB Plus > then under Lighting> go to Group> Turn off the Argent K6 > then click on Apply. Please see below attached image for reference:"

Hey thanks for the reply, I had given up thinking I would get a response. I think the firmware is up to date, and I thought this community was a place to look for help, so I havent been any further. Just putting up with an expensive brand new RGB which is really just an _ _B keyboard.

Also, in TT RGB Plus, keyboard is visible under "TT Sync", but not able to interact with the icon even with mouse.

Hello all, appreciate any help in advance that I may be able to get. Have a brand new TT ARGENT K6 RGB Low Profile Mechanical Gaming Keyboard Cherry MX Red which I made a custom lighting profile for, and it worked for 1x day, created through TT iTake Engine downloaded 01/01/24 from TT au website. Yesterday (02/01/24), suddenly went all light blue (see pic) wont accept ANY colour edits. When hitting apply, even just to change static colour, there is a brief/fast flash and then back to light blue. Trying to reset with FN + ESC for 5 secs has no effect. Re-installed TT iTake Engine multiple times, unplugged and re-plugged keyboard several times, uninstalled and re-installed TT RGB plus multiple times, no effect. Keyboard now light blue only and basically a "dumb" keyboard, no smarts at all. I am new to RGB software, so maybe some easy help is on offer. Maybe I am holding my tongue wrong?