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Posted

Hey guys,

i recently bought a challenger keyboard about a month ago and for some strange reason certain keys do not work now..
these keys being Q,A, J, comma (,) and the forward slash (/).

was wondering if this is a fault that happens over time, or if there is an issue with the settings of the keyboard itself..

pretty #### to buy something that actually faults up after only 1 month of usage.

Thanks.

Posted

Hi, which country are you from? We will get our local customer support to assist. :)

Guest Tt Josh
Posted

Sydney, Australia.

Please contact our local customer support at rma@thermaltake.com.au and we will have someone to assist you further :)

  • 9 years later...
Posted

Hey everyone,

I recently picked up a Challenger keyboard and have run into a bit of a snag. After just a month of use, certain keys—Q, A, J, comma (,), and the forward slash (/)—aren't working anymore.

I’m curious if this is a common issue that might develop over time, or if it could be related to the keyboard's settings. It's pretty disappointing to face problems so soon after buying it.

Also, if anyone has tips or suggestions for getting the keyboard back in shape—or even how to check its menu settings—I'd really appreciate the help! Thanks!

  • 2 months later...
Posted

If certain keys on your Challenger keyboard aren't working, it’s like trying to cook a meal with missing ingredients—frustrating and incomplete! Just as you can’t make a perfect dish without all the right components, a keyboard needs all its keys functioning to work smoothly. Check for dirt, debris, or possible software issues, and clean or troubleshoot accordingly to get back to a fully functional setup.

  • 3 weeks later...
Posted

I had the same issue with my Challenger keyboard while managing my website, Costco Food Court Menu. I fixed it by first switching USB ports and testing it on another PC. Then, I cleaned the keyboard with compressed air to remove debris. Next, I uninstalled and reinstalled the keyboard driver from Device Manager. I also checked for firmware updates and tested the keys using an online keyboard tester. If the issue persists, it could be a hardware failure, and replacing the keyboard might be the best solution.

Posted

I faced the same Challenger keyboard issue while working on my Traffic Rider Hack APK website. Some keys stopped responding, so I first switched USB ports and tested it on another PC. Then, I cleaned the keyboard using compressed air to remove any dust or debris. After that, I uninstalled and reinstalled the keyboard driver from Device Manager and updated the firmware. Finally, I used an online keyboard tester to check key responsiveness. If none of these steps work, the issue is likely hardware-related, and replacing the keyboard may be the best option.

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