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Shock 3D 7.1 Surround Sound Headset


Mossovich
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Hey,

I bought the Shock 3D headset about 5 to 7 months ago, and have been very impressed since.

I have recently upgraded to Windows 10.

I was using the old GUI software. Then i noticed that the 3D surround sound and Bass Enhancement buttons wouldnt stay checked.

So I downloaded the new GUI software and installed. Now it says "Equipment not found". My head set lights and volume control worked but no sound came through.

I downloaded the old GUI software again, and now i can hear and use the mic, but the surround sound and bass enhancement buttons wont toggle.

I have noticed on some other forums that it is because my headset doesnt support Windows 10.

Is there any fix?

I want 7.1 surround sound.

Do I need to go buy another pair of headphones or is there a fix?

Please Help!!!!!!!!

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Could you please contact our customer service and we will have someone arrange the new version for you:


 


USA / Canada :


ttsupport@thermaltakeusa.com


Tel: Toll-Free 01-800-988-1088


M-F 9:00AM â€“ 5:30PM (P.S.T)   


 


Mexico :


Por Email: apoyotecnico@thermaltakeusa.com


Por Telefono: 01-800-823-2606


En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)   


 


Brazil: suporte@thermaltakebr.com


 


Asia: cs2@thermaltake.com.tw


 


Europe:  support@thermaltake.de


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Could you please contact our customer service and we will have someone arrange the new version for you:

 

USA / Canada :

ttsupport@thermaltakeusa.com

Tel: Toll-Free 01-800-988-1088

M-F 9:00AM â€“ 5:30PM (P.S.T)   

 

Mexico :

Por Email: apoyotecnico@thermaltakeusa.com

Por Telefono: 01-800-823-2606

En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)   

 

Brazil: suporte@thermaltakebr.com

 

Asia: cs2@thermaltake.com.tw

 

Europe:  support@thermaltake.de

Im in Australia.

I should probably know this but is that Europe or Asia?

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