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Shock 3D 7.1 Speakers Crackling

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I have the Shock 3D 7.1 Headset and I really love it!

but recently I have noticed that when i have a deep bass such as Battlefield 4 explosions or some bassy songs, that the speakers crackle.

i have Dynamic Bass on in the software, and its set to 5, so the bass isnt being maxed out.

Is there something wrong with them, or am i maxing out the bass?

my email is amoslywin@gmail.com

please shoot me an email if u have the answer or some possible solutions!

they aren't very old and i have dropped them or misused them at all (not to my knowledge anyway!)

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So I shouldn't have dynamic bass on then?

Or have it set to 2 or 3??

Why is it crackling?

Is there some interference happening?

I also have the Xear brilliant sound, and all those extras on except for the surround sound which I have on only when gaming.

So I don't use the Equalizer.

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