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Posted

Hi,

I just got the psu a few days ago and I keep getting several different error messages.

Abnormal voltage, fan failure.

I exchanged it for a another one and I get the same messages. Prior to swapping I did try reinstalling the app but still got the error messages. Anyone else experience this, any suggestions?

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Posted

So I think I have the problem solved. I was using an NZXT usb header instead of the mb. Niw that it is connected directly to the mb I know longer get any fan failure, etc tyoe of errors. I now only get an upload error when I boot up the system. Error 021.

Posted

Hi,

To solve the issue, please try deleting the folder named "tt" under the path C:\Users\user\AppData\Roaming\

The PC App should be working perfectly fine after that.

 

and might I ask if you were using a NZXT internal USB hub to connect the power supply?

  • 1 year later...
Posted

 

I have the same problems with fans and voltages my configuration i7 8700k asus 1080ti kraken k62 trident rgb Thermaltake toughpower DPS RGB 850W all connected with the usb nzxt since my motherboard asus x code z370 to a single usb port

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