Jump to content

poseidon z RGB software v 2.1.0


Nightmare

Recommended Posts

You're going to need to uninstall the software and reinstall! After that is completed, please unplug the keyboard and plug it back in. If you're not already running the current firmware, it will work. I have noticed at times that even though firmware doesn't look like it finished it does if it gets interrupted for some reason. Then it won't install because you did get the latest version.

Link to comment
Share on other sites

You're going to need to uninstall the software and reinstall! After that is completed, please unplug the keyboard and plug it back in. If you're not already running the current firmware, it will work. I have noticed at times that even though firmware doesn't look like it finished it does if it gets interrupted for some reason. Then it won't install because you did get the latest version.

i did it, still the same result. the firmware version shows that it's 0 and does not update.

Link to comment
Share on other sites

We've discussed with our PM team. There are some possibilities: your computer can't find your keyboard or your keyboard's firmware is broken.  That's why we may need you to try it on the other computer and see if they can update the firmware. 

i tried with other computer but the point is they share the same windows version so it most like the program cannot self update.

there's a posibilty that it will work with older versions of the software, but i couldn't find a link download thus i can't know if it will solve the problem.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...