Jump to content

Smart Se 630 Restarting


Recommended Posts

First of all These are my PC Specs :

-Windows 10

-GTX970 Windforce X3 OC (Gigabyte)

-AMD Fx8350 with CoolerMaster Hyper Evo 212

-8gb DDR3 1600mhz Cl11

-WD Blue 500gb 16mb cache 7200 rpm HDD

-SSD kingston 60gb

-Mobo GIGABYTE GA-970-Gaming

-ThermalTake Smart SE 630w

1 year and a half old PC (except for the cpu Cooler which is 1)

Original Problem : 

The PC restarts (the MOBO lights stay on, it seems like the PSU is 'farting')  after like 1 minute in Furmark and after 10 minutes or less of gaming (Overwatch all low settings, Warframe, Endless Legend). Event viewer gives kernel power event ID 41 error . I have tried with a different PSU but to no avail. Both the Thermaltake PSU and the GPU have been in warranty. CPU stress tests run for up to 3 hours (at which point i stopped out of boredom). Browsing the web can go on for hours, I haven't got any restarts while doing this. No errors whatsoever just black screen and it starts all over. I scanned with Microsoft anti-malware, Malwarebyte Premium,no viruses. Did a fresh install of win10 but to no avail. Haven't really tested the SSD and HDD.

Temps are OK!

TL;DR Title + Warranty says OK PSU and GPU, RAM tests OK, GPU stress OK, MOBO OK

Solution : 

 Since my I got told my PSU sucks, i tried underclocking the GPU. Seems to be working now(but I've got some really bad fps drops in games)

Right now :

I have successfully determined that the PSU is the culprit. The warranty won't take it thought, and I can't afford a new one (don't think i'll be going for thermaltake anymore, i paid premium for this one). I've been using my PC for like 2 months now with maximum underclock on my GPU but it started restarting even with these settings. I've searched the internet to no avail. What can I do?

Link to comment
Share on other sites

Hi Catalyst

After study your PC specification, I am suggeting replace your 630W power supply with a 750W.

However, since your are still in the warranty, please contact our customer service for replacement.

USA/Canada/South America:


Australia/ New Zealand

International Global Customers:

Thank you for choosing Thermaltake

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...