Davide Posted August 31, 2017 Report Posted August 31, 2017 Hi guys, I have an annoyng problem with my meka g1 an my new ryzen configuration (AsRock x370 fatl1ty k4 + r5 1600). At startup of pc the keyboard is not detected, nothing works and I can't also access to BIOS, I must unplug the usb cable and plug it again to see keyboard's led power on and use it. I try to change usb port (rear and front), update chipset, update BIOS to last version, delete standard driver an reinstall it but nothing change, the strange thing is that the other usb peripherals like printer or mouse works great, only meka have this behavior. Someone have a similar situation or solved this. I hope in your support Thanks. P.S: sorry for my english.... Quote
Tt David Posted September 4, 2017 Report Posted September 4, 2017 Can your keyboard work on the other computer? Quote
Davide Posted September 4, 2017 Author Report Posted September 4, 2017 Hi David, yes the keyboard work on other computer. Another singulatity is that the keyboard not work when I remove the Ac power cord. If shutdown but not remove Ac power it work great. At this point I presume it's a strange incompatibility between kb and my x370 mobo. I have no other ideas... Quote
Tt David Posted September 5, 2017 Report Posted September 5, 2017 We will try on our PC first and try to find out the reason, but I'm afraid that may not caused by our keyboard since it works well on other computer... Quote
Davide Posted September 5, 2017 Author Report Posted September 5, 2017 You are right... The problem is not the kb but the mobo. I will wait a next new Bios update with the hope it can solve this issue. Thanks a lot for your support David. Quote
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