mangbabali105 Posted December 29, 2017 Report Posted December 29, 2017 Hi all, Just a question to all ryzen users out there. Are we still having issue with the riing plus software not detecting the fans? Did the new update fixed the problem? Because im planning on buying an asus crosshair vi mobo nxt year. But with the news about ryzen not compatible with my fans make me change my decision.... by the way i have a 3pack and 5pack riing plus 12. Quote
qlooney Posted December 30, 2017 Report Posted December 30, 2017 in my experience, you'll need a new controller that is compatible with ryzen. I did receive the replacement from local distributor and it did work. well, at least for 1 day because the next day I got a warning from the application saying that no controller found. Quote
mangbabali105 Posted December 30, 2017 Author Report Posted December 30, 2017 Thank for reply i'll update you later. Wil check on my friend's auros gaming k7 if the problem has been fixed. Quote
ThermalMike Posted January 3, 2018 Report Posted January 3, 2018 Hi, Issue has been solved with software updates and revision of the controller. This was due to the IC AMD changed moving to ryzen and the Riing Plus was already out at the time. If you have any issue, just have them contact our TT Support. http://www.thermaltake.com/corporate.aspx?t=4 Quote
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