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Cronos riing 7.1 rgb isnt working

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Does anyone know how to fix? i bought my cronos riing 7.1 last year and after i plugged it into a friends computer and back into mine the rgb in the headphones has stopped working the dragon logo is illuminated with the proper rgb but the mic and headphones leds are permenatly off and ive tried reinstalling the software and many other things like turning my computer off from the power and unplugging my headset and nothing has fixed the rgb i can still hear out of it as well the rgb just doesnt work.

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This sounds like some problems with your CRONOS Riing RGB gaming headset.

Could you please contact our customer service and we will have someone arrange the new version for you:

USA / Canada :

ttsupport@thermaltakeusa.com

Tel: Toll-Free 01-800-988-1088

M-F 9:00AM - 5:30PM (P.S.T)   

Mexico :
Por Email: apoyotecnico@thermaltakeusa.com
Por Telefono: 01-800-823-2606
En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)   

Brazil: suporte@thermaltakebr.com

Asia: cs2@thermaltake.com

Europe:  support@thermaltake.de

Australia
TEL : +61 (03) 9544 6587 
E-MAIL :sales@thermaltake.com.au 

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