Tigertron 0 Posted February 26, 2018 Report Share Posted February 26, 2018 Does anyone know how to fix? i bought my cronos riing 7.1 last year and after i plugged it into a friends computer and back into mine the rgb in the headphones has stopped working the dragon logo is illuminated with the proper rgb but the mic and headphones leds are permenatly off and ive tried reinstalling the software and many other things like turning my computer off from the power and unplugging my headset and nothing has fixed the rgb i can still hear out of it as well the rgb just doesnt work. Quote Link to post Share on other sites
Tigertron 0 Posted February 26, 2018 Author Report Share Posted February 26, 2018 When i restarted my computer from the power the microphone led was on then flashed a few times but turned off. Quote Link to post Share on other sites
Tt Leochen 2 Posted March 8, 2018 Report Share Posted March 8, 2018 This sounds like some problems with your CRONOS Riing RGB gaming headset. Could you please contact our customer service and we will have someone arrange the new version for you: USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM - 5:30PM (P.S.T) Mexico : Por Email: apoyotecnico@thermaltakeusa.com Por Telefono: 01-800-823-2606 En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T) Brazil: suporte@thermaltakebr.com Asia: cs2@thermaltake.com Europe: support@thermaltake.de Australia TEL : +61 (03) 9544 6587 E-MAIL :sales@thermaltake.com.au Quote Link to post Share on other sites
Tigertron 0 Posted March 8, 2018 Author Report Share Posted March 8, 2018 I managed to find out that it is in fact a cord issue and it only works when the cord is bent a certain way but i dont think i have the receipt in order to get a new one or ask for repairs... Quote Link to post Share on other sites
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