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Freeze of TT Riing plus P.E.

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Hi I just need a help with one of my fan.

When i change a light mode he just freeze for some time. I checked a connector and everything is all right.

i upload a video where you can see a problem. 

https://youtu.be/yQOOduap7Iw   (video if captured with old TT SW but it make same problem on a new one.) 

Fans are still in a warranty so i just want to know if it is problem which can i solve by myself or i must send them to service

Thanks for a help :)

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