My TT RGB Plus software won’t open

[Adam Guinther]

I am having this issue now.  I think it is related to recent Nvidia Driver.  As several roll backs of updates has narrowed it down to that.  After a system restore, the only other thing I did was a VGA Driver update and can no longer open TT RGB Plus.  Any help is appreciated since it is the only way to control my fans.

[DWH]

On 9/12/2019 at 11:20 PM, Mr_RustEZZE said:

I had this issue resolved once i had finally gotten my mobo and processor and authentic version of Windows 10. All was well until like Schlitzbull, I updated the TT software and it was back to the way it was before. Couldn't get it to work, tried all the same trick again which didn't work in the first place anyways. Now what I have done is mined through my Chrome downloads since you can't install specific versions of TT RGB on the TT website and found the older version that I had before, 1.2.8. I think it works now as it did before. Here's that file for this version of TT RGB 1.2.8 for those who've had the same problem. https://www.thermaltake.com/pub/media/productattach/db/support/TTRGBPlus_Setup_128_x64.zip

You are the man!  I had exactly the same issue with v1.30 after a new build and completely fresh install of Windows Pro 64-bit.  No idea whether the NVidia driver is the problem, but installing v1.28 in place of v1.30 from your link immediately solved the problem.  Thank you.

[deftech8060]

On 10/8/2019 at 2:37 PM, DWH said:

You are the man!  I had exactly the same issue with v1.30 after a new build and completely fresh install of Windows Pro 64-bit.  No idea whether the NVidia driver is the problem, but installing v1.28 in place of v1.30 from your link immediately solved the problem.  Thank you.

 Worked for me too,This did the trick,thanks man. TT really needs to care of this asap or I'm going with corsair

[DWH]

How foolish I've been.  Solved everything a month ago by reverting to v1.28 as advised by this forum and ignoring update prompts to update to v1.30 every time the PC restarts.  Today, however, I fell for the old 'your software is out of date' prompt and updated to v1.31.  And guess what - that crashed instantly too.  So back to trustworthy v1.28 again.

I have no idea what test machines Thermaltake use to stress test their software, but they aren't Windows 10.  This is crazy.

[Mr_RustEZZE]

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[chesterkins]

i had the exact same issue until i saw your solution that installing v1.28 would temporarily fix it. Thanks Mr_RustEZZE!

[Jeymar Yvon Maréchal]

On 10/26/2018 at 4:14 PM, Tack said:

Have you tried uninstalling it and deleting the tt folder at C:\Users\*your username*\AppData\Roaming\Tt. Then reinstall the software.

That woked for me. I've been struggling with that problem for quite a while. Thanks

[Mr_RustEZZE]

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[DarkyG]

On 9/12/2019 at 9:20 PM, Mr_RustEZZE said:

I had this issue resolved once i had finally gotten my mobo and processor and authentic version of Windows 10. All was well until like Schlitzbull, I updated the TT software and it was back to the way it was before. Couldn't get it to work, tried all the same trick again which didn't work in the first place anyways. Now what I have done is mined through my Chrome downloads since you can't install specific versions of TT RGB on the TT website and found the older version that I had before, 1.2.8. I think it works now as it did before. Here's that file for this version of TT RGB 1.2.8 for those who've had the same problem. https://www.thermaltake.com/pub/media/productattach/db/support/TTRGBPlus_Setup_128_x64.zip

Thanks for the solution!

I tried another way to track down the problem with v1.3.3. I searched the INI files where the values for the fans are saved. You can find them here:

C:\Users\YOUR_USERNAME\AppData\Roaming\Tt\RGBRiingPlus\RiingPlus

Assuming that you start with a fresh system, you will find the file "Profile1.ini" with standard values and the software will run. If you change these values the software crashes on start. By trial and error I found out that the software seems to have difficults with the entry "lightMode" in the "Fan0"-section ("Fan1" to "Fan4" are not affected, just "Fan0"). It seems that I can change every other value without a software crash except these single one. But of course I have not tested changing all values.

So, if you want to or maybe you are forced to use v1.3.3, a workaround could be that you leave the value for "Fan0" (which is in fact your first fan based on the numbers on the controller) on standard and only change the other fans. For a better illumination of your case you can turn off the light of your first fan.

Hope this helps.

[rez]

why TT system pain in the ####.i got the same issue,what i did is unplug those cable and plug it back and when i start pc it say error_h 0x0001,previously it just work fine.i just uninstall it and install it back but still same result

[Tanzir Ahamed]

On 10/27/2018 at 2:14 AM, Tack said:

Have you tried uninstalling it and deleting the tt folder at C:\Users\*your username*\AppData\Roaming\Tt. Then reinstall the software.

I can't upload any gifs or jpgs. Also, I can't even find the default jpg pics in the RGB 2.0. Could you please tell me where I can find'em?

[santosferrell]

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