a55licker 0 Posted December 22, 2018 Report Share Posted December 22, 2018 Randomly today while I was playing, my mouse's scroll wheel just became smooth and stopped working, i've tried so many solutions but not of them work, i tried the dismantle it but there was no screw hole. Does anyone have a fix for this? I've had this month for 3 months Quote Link to post Share on other sites
RX78CV01 0 Posted May 15, 2019 Report Share Posted May 15, 2019 just had this problem too only after 5 months of usage....which is definitely under warranty, i'm trying to get in contact with customer support for this. Quote Link to post Share on other sites
annoyeduser32 0 Posted June 3, 2019 Report Share Posted June 3, 2019 This has just happened to me. I only signed up to this forum to complain about the [redacted] quality of thermaltakes products, first the pcie riser cable fiasco now this.... obviously my fault for keeping on buying their products! This mouse is less than one year old!!!! Quote Link to post Share on other sites
annoyeduser32 0 Posted June 3, 2019 Report Share Posted June 3, 2019 Did either of you guys have success fixing or getting a replacement? On 12/22/2018 at 9:03 AM, a55licker said: Randomly today while I was playing, my mouse's scroll wheel just became smooth and stopped working, i've tried so many solutions but not of them work, i tried the dismantle it but there was no screw hole. Does anyone have a fix for this? I've had this month for 3 months On 5/15/2019 at 10:34 AM, RX78CV01 said: just had this problem too only after 5 months of usage....which is definitely under warranty, i'm trying to get in contact with customer support for this. Cheers. Quote Link to post Share on other sites
TotallyTwentyLetters 0 Posted April 21, 2020 Report Share Posted April 21, 2020 Same thing just happened to me 15 minutes ago... Very disappointing about the quality of the mouse. I have only had it for about 4 months. Also there is no screw or anything to take it apart... Quote Link to post Share on other sites
annoyeduser32 0 Posted November 7, 2020 Report Share Posted November 7, 2020 Did anyone have any joy with customer support, getting this fixed? My mouse wheel died too. I took it apart, there's the thinnest bit of plastic that flexes if you push down on the wheel - that's what breaks. I paid serious dollarydoos to import the Hatsune Miku special edition one so I'm SOL on warranty I would guess as it was JP only. Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.