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IRIS OPTICAL RGB scroll wheel suddenly not working


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Did either of you guys have success fixing or getting a replacement? 

On 12/22/2018 at 9:03 AM, a55licker said:

Randomly today while I was playing, my mouse's scroll wheel just became smooth and stopped working, i've tried so many solutions but not of them work, i tried the dismantle it but there was no screw hole. Does anyone have a fix for this? I've had this month for 3 months

 

On 5/15/2019 at 10:34 AM, RX78CV01 said:

just had this problem too only after 5 months of usage....which is definitely under warranty, i'm trying to get in contact with customer support for this.

 

Cheers.

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