Serjo77 0 Posted January 13, 2019 Report Share Posted January 13, 2019 Hello!I have a problem when registering the serial number in the dps g app 3.0 program (PSTPG0750DPCGEURLK000200) of the Thermaltake Toughpower DPS G RGB 750W Gold power supply.When I enter my serial number, the dps g app 3.0 program gives the error "The number you have entered is invalid or has been bundled by other user."Please give me the correct serial number, not occupied by anyone!Why buying your product, I can not use all the functions due to your broken serial number registration system! ?????I have already written two times to your technical support, the answer never came, although more than 24 hours have passed!Sorry for my english it is very bad! as your registration system of S\N!!!! Quote Link to post Share on other sites
JeffWu 5 Posted January 14, 2019 Report Share Posted January 14, 2019 Hello Serjo77 Could you provide your email for me? I will send a fix tool for you , thanks! Quote Link to post Share on other sites
Serjo77 0 Posted January 14, 2019 Author Report Share Posted January 14, 2019 9 minutes ago, JeffWu said: Hello Serjo77 Could you provide your email for me? I will send a fix tool for you , thanks! Gul9y@mail.ru Quote Link to post Share on other sites
JeffWu 5 Posted January 14, 2019 Report Share Posted January 14, 2019 8 minutes ago, Serjo77 said: Gul9y@mail.ru I sent a mail for you, please check. Thank you! Quote Link to post Share on other sites
Serjo77 0 Posted January 14, 2019 Author Report Share Posted January 14, 2019 8 minutes ago, JeffWu said: I sent a mail for you, please check. Thank you! Its fix,my problem with S\N! Thank you! Quote Link to post Share on other sites
Kushlife90z 0 Posted March 8, 2019 Report Share Posted March 8, 2019 On 1/14/2019 at 12:57 AM, JeffWu said: I sent a mail for you, please check. Thank you! Hello can you please help me out too I am having his same problem been a month now and I cannot use the app because it says the same msg about the s/n being bundled with another user or to contact support Quote Link to post Share on other sites
JeffWu 5 Posted March 11, 2019 Report Share Posted March 11, 2019 Hi Kushlife90z Can you provide your mail? Quote Link to post Share on other sites
Serjo77 0 Posted March 11, 2019 Author Report Share Posted March 11, 2019 4 hours ago, JeffWu said: Hi Kushlife90z Can you provide your mail? DPSGFix.rar Quote Link to post Share on other sites
itoh 0 Posted March 13, 2019 Report Share Posted March 13, 2019 I have the same problem Toughpoer I series 850w Quote Link to post Share on other sites
Marius C. 0 Posted July 9, 2019 Report Share Posted July 9, 2019 Hello. Same issue on mine:( Can you please send me an email on mariuscpf@yahoo.com. Much appreciated. Thank you! Quote Link to post Share on other sites
itoh 0 Posted December 22, 2019 Report Share Posted December 22, 2019 Any can help me? some fix for this problem?¿ ilt43v3r@hotmail.com Quote Link to post Share on other sites
JeffWu 5 Posted January 2, 2020 Report Share Posted January 2, 2020 Hello all Please download fix tool from this link https://tw.thermaltake.com/downloads Thank you! Quote Link to post Share on other sites
Arman3DG 0 Posted February 14, 2020 Report Share Posted February 14, 2020 Hello can you please help me out too I am having his same problem been a month now and I cannot use the app because it says the same msg about the s/n being bundled with another user or to contact support Quote Link to post Share on other sites
Arman3DG 0 Posted February 14, 2020 Report Share Posted February 14, 2020 my mail. arman3dg@gmail.com Quote Link to post Share on other sites
JeffWu 5 Posted February 15, 2020 Report Share Posted February 15, 2020 Hi, Please download fix tool from this link https://tw.thermaltake.com/downloads Thank you! Quote Link to post Share on other sites
Arman3DG 0 Posted February 15, 2020 Report Share Posted February 15, 2020 does not want to register Quote Link to post Share on other sites
Arman3DG 0 Posted February 15, 2020 Report Share Posted February 15, 2020 everything turns out to register. shyas hachu deal with login and passwords ... thanks Quote Link to post Share on other sites
ILMGuy 0 Posted May 24, 2020 Report Share Posted May 24, 2020 I am getting the same SN error as above. It says I need to register SN first. When i go to do that it tells me that it was part of a bundle. I have tried the DPS Fix Tool but it does not fix the issue. I have DPS online account already working. Can you email me at sherief.singer@gmail.com Thanks Quote Link to post Share on other sites
JeffWu 5 Posted May 26, 2020 Report Share Posted May 26, 2020 On 5/24/2020 at 12:35 PM, ILMGuy said: I am getting the same SN error as above. It says I need to register SN first. When i go to do that it tells me that it was part of a bundle. I have tried the DPS Fix Tool but it does not fix the issue. I have DPS online account already working. Can you email me at sherief.singer@gmail.com Thanks Hi sir Could you provide your SN number? I'll check with our database. Thank you! Quote Link to post Share on other sites
Ramtin_db 0 Posted June 19, 2020 Report Share Posted June 19, 2020 Hi, i am having similar issue with the S/N. i have downloaded the fix tool and yet im getting the same error. im afraid that someone might have used my S/N number from the box. is there a possibility that my problem can be fixed? i have toughpower irgb plus 1050w platinum power supply and my email address is: Ram_db@yahoo.com. Thanks. Quote Link to post Share on other sites
Ramtin_db 0 Posted July 1, 2020 Report Share Posted July 1, 2020 12 days passed, NO ANSWER SO FAR!!! Quote Link to post Share on other sites
JeffWu 5 Posted July 3, 2020 Report Share Posted July 3, 2020 Hi Sir Sorry for late reply. I have sent you an e-mail. please check it , thank you. Ramtin_db 1 Quote Link to post Share on other sites
Ramtin_db 0 Posted July 6, 2020 Report Share Posted July 6, 2020 On 6/19/2020 at 9:39 PM, Ramtin_db said: Hi, i am having similar issue with the S/N. i have downloaded the fix tool and yet im getting the same error. im afraid that someone might have used my S/N number from the box. is there a possibility that my problem can be fixed? i have toughpower irgb plus 1050w platinum power supply and my email address is: Ram_db@yahoo.com. Thanks. For those people like me who didn't know about this, you need to dial in the rest of the serial number and not the full serial number nor only the first part of it. check the S/N mentioned in the APP and then dial in the rest of the S/N. Hope this fixes your issue with S/N not registering. Quote Link to post Share on other sites
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