DPS G APP doesn't start. 3.1.5

[Dorian L'even]

HI!

A couple of days ago, when the computer restarted, the application launched the update and maybe it was interrupted in the middle. After that, a couple of times came the message that there is no USB connection. I completely reinstalled the application, but it had no effect. Now it does not start at all.  Device manager has no USB recognize errors.

DPS G 1200W Platinum purchased two weeks ago.

Below is the error code:

Имя сбойного приложения: Thermaltake DPS POWER.exe, версия: 0.0.0.0, метка времени: 0x5c6684c9
Имя сбойного модуля: Qt5Core.dll, версия: 5.7.0.0, метка времени: 0x575a68fa
Код исключения: 0xc0000005
Смещение ошибки: 0x000011b8
Идентификатор сбойного процесса: 0x1730
Время запуска сбойного приложения: 0x01d4e608569f0fac
Путь сбойного приложения: C:\Program Files (x86)\Tt\Tt DPS G App\Thermaltake DPS POWER.exe
Путь сбойного модуля: C:\Program Files (x86)\Tt\Tt DPS G App\Qt5Core.dll
Идентификатор отчета: 3cb0ca24-eef7-4d11-bd14-b7144a54e36a

Provider       [ Name] Application Error

- EventID 1000       [ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated       [ SystemTime] 2019-03-29T08:21:01.189443000Z

EventRecordID 15230

Channel Application

 

UPD

I created a new user and everything works fine. How i can start for the current user profile?