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Cynaax

(Thermaltake X1 rgb) ESC keycap loose for since I got it, found out that it broke

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I just realized that my ESC keycap is broken. Ever since I got the keyboard that key has been very easy to take out and a lot looser than other keys.

I took it out today to look at it because it's been bugging me and I found out that the housing is cracked on the key. Several other keys are loose as well, however I don't think the housing is broken. Whenever I take a keycap off I use the included puller just to be safe so I don't risk snapping the switches stem.

I request a new set of keycaps or the a new ESC key, I have had this keyboard for almost 3 months now, I purchased it around the 20th to 30th of January.

If need be I will provide a receipt of the purchase.

Thank you and have a good night or day!

Edited by Cynaax
Capitalization and grammar

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