Leppylep 0 Report post Posted January 12 Has anyone used the new neon maker software? I'm running ring plus 12 premium fans and I thought I read they were compatible with it. But the software cant find the controller. Am I wrong? Quote Share this post Link to post Share on other sites
svenn0r 0 Report post Posted January 17 Same for me too. i have the riing trio and plus 12 premium and 3 controllers. Quote Share this post Link to post Share on other sites
riceOtaku 0 Report post Posted January 23 This is extremely frustrating. Same thing. 5 Trios, and 2 plus fans. Only downloaded because their current software is broken. 😕 Quote Share this post Link to post Share on other sites
Leppylep 0 Report post Posted January 24 Guess they dont help at all on the forum. This is the 2nd or 3rd time I've posted asking questions even sent a email about another issue and never got a response Quote Share this post Link to post Share on other sites
riceOtaku 0 Report post Posted February 2 On 1/23/2020 at 11:00 PM, Leppylep said: Guess they dont help at all on the forum. This is the 2nd or 3rd time I've posted asking questions even sent a email about another issue and never got a response I've submitted 2 tickets about their original RGB software not working and got no response. 😕 super frustrating. Quote Share this post Link to post Share on other sites
svenn0r 0 Report post Posted February 14 I regret that I decided to do it back then. The problem that the controller is not recognized after booting still exists for me. I was hoping for the new software that would change something in a positive way. Quote Share this post Link to post Share on other sites
Bekrah 0 Report post Posted February 16 Same exact issue. I’m using 2 with the Y cable. Thermaltake Riing Plus 12 Premium Edition (x6) Thermaltake Riing Plus 14 Premium Edition (x3) Quote Share this post Link to post Share on other sites
