Leppylep Posted January 12, 2020 Report Posted January 12, 2020 Has anyone used the new neon maker software? I'm running ring plus 12 premium fans and I thought I read they were compatible with it. But the software cant find the controller. Am I wrong? Quote
svenn0r Posted January 17, 2020 Report Posted January 17, 2020 Same for me too. i have the riing trio and plus 12 premium and 3 controllers. Quote
riceOtaku Posted January 23, 2020 Report Posted January 23, 2020 This is extremely frustrating. Same thing. 5 Trios, and 2 plus fans. Only downloaded because their current software is broken. 😕 Quote
Leppylep Posted January 24, 2020 Author Report Posted January 24, 2020 Guess they dont help at all on the forum. This is the 2nd or 3rd time I've posted asking questions even sent a email about another issue and never got a response Quote
riceOtaku Posted February 2, 2020 Report Posted February 2, 2020 On 1/23/2020 at 11:00 PM, Leppylep said: Guess they dont help at all on the forum. This is the 2nd or 3rd time I've posted asking questions even sent a email about another issue and never got a response I've submitted 2 tickets about their original RGB software not working and got no response. 😕 super frustrating. Quote
svenn0r Posted February 14, 2020 Report Posted February 14, 2020 I regret that I decided to do it back then. The problem that the controller is not recognized after booting still exists for me. I was hoping for the new software that would change something in a positive way. Quote
Bekrah Posted February 16, 2020 Report Posted February 16, 2020 Same exact issue. I’m using 2 with the Y cable. Thermaltake Riing Plus 12 Premium Edition (x6) Thermaltake Riing Plus 14 Premium Edition (x3) Quote
Chris Rhoades Posted March 25, 2020 Report Posted March 25, 2020 Anybody know if this has been resolved? Quote
Bekrah Posted March 25, 2020 Report Posted March 25, 2020 2 minutes ago, Chris Rhoades said: Anybody know if this has been resolved? The last update still failed to resolve the issue. Quote
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