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Hello,I'm trying to contact Thermaltake without success to provided emails. I have issues with my PCI-E cable riser included in my core p3 snow.Could you please let me know how to proceed ? I couldn't complete the RMA form in your support website as I can't find the serial number of the case, if you please let me know where is located I'll be happy to attach it.Best regards,Juan
For the Core P Series, the serial number should be a small white sticker and it is normally located on the bottom middle of the chassis body.
I would suggest to just call them and to be sure you got the correct email (I did not see you list which email you contacted) check our global contact list here:
Good luck and PM me if I can be of any further assistance.