james.norton Posted November 16, 2016 Report Share Posted November 16, 2016 So I just bought and installed the Riing 12 LED RGB Radiator Fan TT Premium Edition into my computer. I installed the software and it works fine, but once I close it and re-open it or try to use it ever again, it doesn't show the fan speed and no settings work. It is like it looses connection. The only way to get it back working is to reinstall it. Do you have any idea what I could do to fix this ? I've tried giving it more permissions, compatibility mode, e.c.t Not sure what is happening. Quote Link to comment Share on other sites More sharing options...
pal9000 Posted November 24, 2016 Report Share Posted November 24, 2016 The software is garbage. It's very buggy... Good luck getting help from thermaltake. Quote Link to comment Share on other sites More sharing options...
TT CPM Posted December 15, 2016 Report Share Posted December 15, 2016 Hi there did you try the new version of SW, we fixed some compatibility issues. You can download it via our product webpage. Quote Link to comment Share on other sites More sharing options...
joshrosenthal Posted February 4, 2017 Report Share Posted February 4, 2017 Hi there did you try the new version of SW, we fixed some compatibility issues. You can download it via our product webpage. your link downloads version 1.0.2. and it doesnt work. fans are not recognized. cant change rpm, color, anything Quote Link to comment Share on other sites More sharing options...
Prox Posted March 10, 2017 Report Share Posted March 10, 2017 Software and hardware is all in beta. Reading page after page of this. Not acceptable. Thermaltake should take some responsibility. These are not cheap fans and our customers have returned their computers for replacements. Our own demo computer is not working well either. BSOD, buggy software, freezup etc etc... Quote Link to comment Share on other sites More sharing options...
anthoniolas Posted March 10, 2017 Report Share Posted March 10, 2017 Tough luck, same problem here. Not recognized and all... Quote Link to comment Share on other sites More sharing options...
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