I recently bought the Riing 12 RGB Fan TT Premium Fan pack.
I have installed the fans in case connected each fan to the hub, connected to molex and connected it to my motherboard using usb 2.0 connection.
After installing the software, i noticed none of the fans are being recognized by the software.
I have un installed the software, connected to a different usb connection, only connected 1 fan on the hub, even changed my entire ssd, still the fans are not being recognized by the software.
Though my motherboard is new i thought it was the usb connection fault, so i tried the nzxt hue + lightning kit on both connections and it worked and i can control it form my pc.
Should i return the fans or is there any other trouble shooting i can do.
Please leve your suggestions