Teszty66

There is no problem with the controller, its that their software is #### and they just did not code support for sleep/wake.
There is a command they send to the controller when the application starts, all they have to do is listen for sleep/wake events and reinitialize the controller/connection. This is what I do in my app and it works just fine with sleep and hibernate.

You can create an issue on github, I'll help you set it up how you want it.
I mean, I know it is not the best and it needs some work but I think it should be enough to install and at least test that it detects your controllers. You can always create an issue.

Github version has Razer Connect/Sync implemented for anyone that has problems with the official software.

There is no problem with the controller, its that their software is #### and they just did not code support for sleep/wake.
There is a command they send to the controller when the application starts, all they have to do is listen for sleep/wake events and reinitialize the controller/connection. This is what I do in my app and it works just fine with sleep and hibernate.

First release of the new app added on github if you dont want to compile yourself.

Small demo from the new app using custom effect featuring fan led offset/rotation and led reversing:
Effect is configurable from json file:
"RgbEffect": "SnakeEffect", "RgbEffectConfig": { "Length": 5, "SnakeColor": [219, 78, 78], "BackgroundColor": [16, 16, 16] }  

New version on github
Any issues with new version should be posted on github
 
 
This version is deprecated and will not be updated, left for archival purposes.
-------------------------------------------------------------------------
How it looks.
Make sure you are not running this program and the official one. They will both stop to work.
To install you run "RiingPlus.Service.exe", it will ask you for administrator rights (needed for temperature reading), and then follow the prompts. If installing as custom user enter username as  ".\<username>" and your windows password. To uninstall run it again.
Then you run "RiingPlus.Gui.exe" to control the service. If you see a "waiting for service" dialog, the service probably failed to start. You can check why in windows event log. 
By default your current settings will be left untouched, you have to create a new profile, select fans that will be in that profile and click save. Each fan can only be in one profile of each type. The types are:
Normal Boot - when saved will apply fan speed/rgb settings at pc boot, after saving will revert to Normal profile for each fan if present Shutdown - will be applied  when service/pc is shutting down There are no error prompts and the app will just revert to correct/previous settings when saving if something is configured incorrectly.
By default the temperature update is every 250ms, and fan speed update is every 2500ms. This can be changed in "config.json", not available in gui yet.
 
Ofc I give you no warranty that it will work, or that your pc wont catch on fire. You can read posts from people that have it working. If something wont work, ill try to update but dont expect 24/7 support.
 
How to update (service):
Stop "Riing Plus Controller" service via "services.msc" or "net stop" Drop new version on top of the old one replacing all files Start the service How to update (GUI):
Stop gui if running Drop new version on top of the old one replacing all files  
Changelog:
v1.7:
Removed empty port detection as it causes too many issues v1.6:
Fix race condition when trying to set the fan to 0% speed in PWM mode Fix fan list sorting v1.5:
Add support for mixing many temperature sensors (min/max/avg) This change means you will need to set temperature sensors again for each profile and re-save them. Or you could, while the service is off, edit each line in config.json like this: "TemperatureSensorIdentifier": "<sensor>" to:
"TemperatureSensorIdentifiers": ["<sensor>"]  
Correctly handle pc sleep/hibernate events Fix hanging tasks when service is shutting down Hide disabled config controls v1.4:
Fix critical temperature not working Fix detection of empty ports v1.3:
Allow installation as LocalService v1.2:
Fix detection of unused ports Add "Off" speed mode v1.1:
Add ability to set temperature sensor per profile Update openhardwarelib (support for newer intel/amd processors) Fix controller sorting Ignore critical temperature on manual speed mode  
Backup link
RiingPlusController_v1.7.zip

Yup, totally doable but requires manually setting the leds from software, there is no support for it in the firmware so you just cant change the currently available effects. Unless of course they update the firmware.
Once I rewrite the app you will be able to do anything you want with custom effects. Im actually thinking about abandoning future updates to the current version and just start writing the new one. The hacks are getting ridiculous.

Yea, but the thing is before v1.7 the service was detecting the fans by its RPM so it shouldn't matter if your fans were at 20% or 30%. I guess it might not return correct values if its 20%? But that seems weird.
In v1.7 I removed the empty port check and just added all ports no matter what, and they still have some fans missing. And there is literally no reason they should be missing.
It seems that testing software only on one PC is a bad idea lol. It works just fine on my PC when shutting down, going to sleep or hibernating.
You can try going services.msc and stopping the service manually. It should switch to shutdown mode.
 
I think I should add heavy logging to help debug all of these problems people are having. It must be just hardware differences.
Hmm, yea good idea, Ill see what can be done.

New version on github
Any issues with new version should be posted on github
 
 
This version is deprecated and will not be updated, left for archival purposes.
-------------------------------------------------------------------------
How it looks.
Make sure you are not running this program and the official one. They will both stop to work.
To install you run "RiingPlus.Service.exe", it will ask you for administrator rights (needed for temperature reading), and then follow the prompts. If installing as custom user enter username as  ".\<username>" and your windows password. To uninstall run it again.
Then you run "RiingPlus.Gui.exe" to control the service. If you see a "waiting for service" dialog, the service probably failed to start. You can check why in windows event log. 
By default your current settings will be left untouched, you have to create a new profile, select fans that will be in that profile and click save. Each fan can only be in one profile of each type. The types are:
Normal Boot - when saved will apply fan speed/rgb settings at pc boot, after saving will revert to Normal profile for each fan if present Shutdown - will be applied  when service/pc is shutting down There are no error prompts and the app will just revert to correct/previous settings when saving if something is configured incorrectly.
By default the temperature update is every 250ms, and fan speed update is every 2500ms. This can be changed in "config.json", not available in gui yet.
 
Ofc I give you no warranty that it will work, or that your pc wont catch on fire. You can read posts from people that have it working. If something wont work, ill try to update but dont expect 24/7 support.
 
How to update (service):
Stop "Riing Plus Controller" service via "services.msc" or "net stop" Drop new version on top of the old one replacing all files Start the service How to update (GUI):
Stop gui if running Drop new version on top of the old one replacing all files  
Changelog:
v1.7:
Removed empty port detection as it causes too many issues v1.6:
Fix race condition when trying to set the fan to 0% speed in PWM mode Fix fan list sorting v1.5:
Add support for mixing many temperature sensors (min/max/avg) This change means you will need to set temperature sensors again for each profile and re-save them. Or you could, while the service is off, edit each line in config.json like this: "TemperatureSensorIdentifier": "<sensor>" to:
"TemperatureSensorIdentifiers": ["<sensor>"]  
Correctly handle pc sleep/hibernate events Fix hanging tasks when service is shutting down Hide disabled config controls v1.4:
Fix critical temperature not working Fix detection of empty ports v1.3:
Allow installation as LocalService v1.2:
Fix detection of unused ports Add "Off" speed mode v1.1:
Add ability to set temperature sensor per profile Update openhardwarelib (support for newer intel/amd processors) Fix controller sorting Ignore critical temperature on manual speed mode  
Backup link
RiingPlusController_v1.7.zip

New version on github
Any issues with new version should be posted on github
 
 
This version is deprecated and will not be updated, left for archival purposes.
-------------------------------------------------------------------------
How it looks.
Make sure you are not running this program and the official one. They will both stop to work.
To install you run "RiingPlus.Service.exe", it will ask you for administrator rights (needed for temperature reading), and then follow the prompts. If installing as custom user enter username as  ".\<username>" and your windows password. To uninstall run it again.
Then you run "RiingPlus.Gui.exe" to control the service. If you see a "waiting for service" dialog, the service probably failed to start. You can check why in windows event log. 
By default your current settings will be left untouched, you have to create a new profile, select fans that will be in that profile and click save. Each fan can only be in one profile of each type. The types are:
Normal Boot - when saved will apply fan speed/rgb settings at pc boot, after saving will revert to Normal profile for each fan if present Shutdown - will be applied  when service/pc is shutting down There are no error prompts and the app will just revert to correct/previous settings when saving if something is configured incorrectly.
By default the temperature update is every 250ms, and fan speed update is every 2500ms. This can be changed in "config.json", not available in gui yet.
 
Ofc I give you no warranty that it will work, or that your pc wont catch on fire. You can read posts from people that have it working. If something wont work, ill try to update but dont expect 24/7 support.
 
How to update (service):
Stop "Riing Plus Controller" service via "services.msc" or "net stop" Drop new version on top of the old one replacing all files Start the service How to update (GUI):
Stop gui if running Drop new version on top of the old one replacing all files  
Changelog:
v1.7:
Removed empty port detection as it causes too many issues v1.6:
Fix race condition when trying to set the fan to 0% speed in PWM mode Fix fan list sorting v1.5:
Add support for mixing many temperature sensors (min/max/avg) This change means you will need to set temperature sensors again for each profile and re-save them. Or you could, while the service is off, edit each line in config.json like this: "TemperatureSensorIdentifier": "<sensor>" to:
"TemperatureSensorIdentifiers": ["<sensor>"]  
Correctly handle pc sleep/hibernate events Fix hanging tasks when service is shutting down Hide disabled config controls v1.4:
Fix critical temperature not working Fix detection of empty ports v1.3:
Allow installation as LocalService v1.2:
Fix detection of unused ports Add "Off" speed mode v1.1:
Add ability to set temperature sensor per profile Update openhardwarelib (support for newer intel/amd processors) Fix controller sorting Ignore critical temperature on manual speed mode  
Backup link
RiingPlusController_v1.7.zip

New version on github
Any issues with new version should be posted on github
 
 
This version is deprecated and will not be updated, left for archival purposes.
-------------------------------------------------------------------------
How it looks.
Make sure you are not running this program and the official one. They will both stop to work.
To install you run "RiingPlus.Service.exe", it will ask you for administrator rights (needed for temperature reading), and then follow the prompts. If installing as custom user enter username as  ".\<username>" and your windows password. To uninstall run it again.
Then you run "RiingPlus.Gui.exe" to control the service. If you see a "waiting for service" dialog, the service probably failed to start. You can check why in windows event log. 
By default your current settings will be left untouched, you have to create a new profile, select fans that will be in that profile and click save. Each fan can only be in one profile of each type. The types are:
Normal Boot - when saved will apply fan speed/rgb settings at pc boot, after saving will revert to Normal profile for each fan if present Shutdown - will be applied  when service/pc is shutting down There are no error prompts and the app will just revert to correct/previous settings when saving if something is configured incorrectly.
By default the temperature update is every 250ms, and fan speed update is every 2500ms. This can be changed in "config.json", not available in gui yet.
 
Ofc I give you no warranty that it will work, or that your pc wont catch on fire. You can read posts from people that have it working. If something wont work, ill try to update but dont expect 24/7 support.
 
How to update (service):
Stop "Riing Plus Controller" service via "services.msc" or "net stop" Drop new version on top of the old one replacing all files Start the service How to update (GUI):
Stop gui if running Drop new version on top of the old one replacing all files  
Changelog:
v1.7:
Removed empty port detection as it causes too many issues v1.6:
Fix race condition when trying to set the fan to 0% speed in PWM mode Fix fan list sorting v1.5:
Add support for mixing many temperature sensors (min/max/avg) This change means you will need to set temperature sensors again for each profile and re-save them. Or you could, while the service is off, edit each line in config.json like this: "TemperatureSensorIdentifier": "<sensor>" to:
"TemperatureSensorIdentifiers": ["<sensor>"]  
Correctly handle pc sleep/hibernate events Fix hanging tasks when service is shutting down Hide disabled config controls v1.4:
Fix critical temperature not working Fix detection of empty ports v1.3:
Allow installation as LocalService v1.2:
Fix detection of unused ports Add "Off" speed mode v1.1:
Add ability to set temperature sensor per profile Update openhardwarelib (support for newer intel/amd processors) Fix controller sorting Ignore critical temperature on manual speed mode  
Backup link
RiingPlusController_v1.7.zip

Hmm, that should not happen.
You can try to enter the account name in this format: ".\account" or "PCNAME\account". So for ex. ".\teszty" or "TESZTY-PC\teszty"
You could create the service manually with cmd. Make sure you run cmd as administrator first, then:
sc create RiingPlusService start=auto binpath="<path to service>" displayname="Riing Plus Service" It will create the service to run as LocalSystem, you can change the user in the services management. If leave it to run as LocalSystem then you need to check the "Allow service to interact with desktop" checkbox.

I have not done much since last post so I guess Ill just post it. Maybe it will work for someone, I have had 0 problems with it so far.
Dont know how long it will stay here as it will be probably deleted by TT.
 
Make sure you are not running my program and the official one. They will both stop to work.
To install you run "RiingPlus.Service.exe", it will ask you for administrator rights (needed for temperature reading), and follow the prompts. The service will install for the current user and will be set to autostart, but you can change that in windows service manager. To uninstall run it again.
Then you run "RiingPlus.Gui.exe" to control the service. If you see a "waiting for service" dialog, the service probably failed to start. You can check why in windows event log.  By default your current settings will be left untouched, you have to create a new profile, select fans that will be in that profile and click save. Each fan can only be in one profile of each type. The types are:
Normal Boot - when saved will apply fan speed/rgb settings at pc boot, after saving will revert to Normal profile for each fan if present Shutdown - will be applied  when service/pc is shutting down There are no error prompts and the app will just revert to correct/previous settings when saving if something is configured incorrectly.
By default the temperature update is every 250ms, and fan speed update is every 2500ms. This can be changed in "config.json", not available in gui yet.
 
Ofc I give you no warranty that it will work, or that your pc wont catch on fire. I tested only with one controller with riing plus fans but it *should* work with multiple controllers and fans. If something wont work, ill try to update but dont expect 24/7 support.
edit: If you cant download the attachement, try this: <old version>
 

I have not done much since last post so I guess Ill just post it. Maybe it will work for someone, I have had 0 problems with it so far.
Dont know how long it will stay here as it will be probably deleted by TT.
 
Make sure you are not running my program and the official one. They will both stop to work.
To install you run "RiingPlus.Service.exe", it will ask you for administrator rights (needed for temperature reading), and follow the prompts. The service will install for the current user and will be set to autostart, but you can change that in windows service manager. To uninstall run it again.
Then you run "RiingPlus.Gui.exe" to control the service. If you see a "waiting for service" dialog, the service probably failed to start. You can check why in windows event log.  By default your current settings will be left untouched, you have to create a new profile, select fans that will be in that profile and click save. Each fan can only be in one profile of each type. The types are:
Normal Boot - when saved will apply fan speed/rgb settings at pc boot, after saving will revert to Normal profile for each fan if present Shutdown - will be applied  when service/pc is shutting down There are no error prompts and the app will just revert to correct/previous settings when saving if something is configured incorrectly.
By default the temperature update is every 250ms, and fan speed update is every 2500ms. This can be changed in "config.json", not available in gui yet.
 
Ofc I give you no warranty that it will work, or that your pc wont catch on fire. I tested only with one controller with riing plus fans but it *should* work with multiple controllers and fans. If something wont work, ill try to update but dont expect 24/7 support.
edit: If you cant download the attachement, try this: <old version>
 

The only other official way to control any of the software controlled fans is the TT Sync controller. This allows one to use motherboard software, such as Asus Aura, to run the fans.