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About Vinasis

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  1. A friend of mine who owns an X570 Aorus Xtreme with a 3900X CPU, nothing worked I even lent him my Riing Trio controllers but still to no avail. When he tested the fans on an old motherboard he had from like 7 or 8 years ago it all worked well. He also tried it on a relative PC that worked fine. My guess is that there is something not working between Aorus firmware/bios and Thermaltake firmware. He then switched to Corsair QL fans and he is so happy and regrets buying the Quad fans. ---------------------------------- Thermaltake support takes weeks to answer, thei
  2. Like the title says, I've owned thermal take fans for years had the riing duo before and then got the riing trio, not much has changed sadly and it's a shame for the premium you pay, let alone the support that takes weeks to reply. Using Neon maker is not any easy thing, I tested it on a friends PC that has the Riing quads and it was annoying as ####, downloading the pre-made profiles some of them work and some don't. From what I see thermal take does it's best at marketing and selling, after that it's a stale state. Easiest example is the default lighting pattern when i power t
  3. Support for Thermaltake takes ages to respond/SOLVE/UPDATE so sadly you're talking to walls. I have the Trio fans and since I bought them for about 2 years now you would expect profile updates and new effects...but nothing significant... and using Neon software...that is everything against user friendly.
  4. Hello, no that is not the meant effect, the effect me and other people are requesting is when you first power the system the RGB moves VERY smooth and but when you're in windows default breaks between leds which is ugly, sadly that effect is available in other companies while not in Thermaltake software...although it works when you press the power button... so weird
  5. Hello, like the title says. When I press the power button the slow rainbow motion is slow and very smooth, but once the software starts in windows it's gone and can't get back to it and there is no rainbow mode in the selection. No mode is able to do the same effect. On another post a thermaltake staff member posted on July 15th 2020 that "The default WAVE mode (including lighting speed) is a firmware control, we are still working on it to duplicate that lighting speed to TT RGB Plus "...it's been 3 months any news? All other companies got this effect, but the most expensi
  6. Has this effect been considered for adding in TT RGB Plus? to be honest it's silly to install the software > set the fan speed > uninstall the software > restart the PC and not install the software again to keep that smooth effect.
  7. Hello, Yes it supports ATX size, I own one and my motherboard is an ATX one. Best Regards,
  8. Hello, as what the title mentioned, different versions of TT RGB Plus comes out but without knowing what changed, is there a place to see what changed from one version to another?
  9. What about AOL email? is this a bot or an attempt to press a link and someone gets in trouble?
  10. Hey man thanks a lot, I will try to sit and learn how to use the github version and if I reach a point where I am stuck I'll report through github. I have 12 fans in my case I want to test turning some of them to zero rpm and keeping the rgb and test thermals of GPU and CPU in different scenarios. Does the github version require me to redo the settings with each restart?
  11. You're lucky that you can get a refund for some of them, If I can I would get rid of all the thermaltake fans "I have 12 in my chassis" and go for any cheap Chinese brand > make up any issue > get support > send a screenshot to thermaltake to show them how trashy none existent their support is ^^ But in reality I would go for a respectable brand that has a department for customer service ^^
  12. Dude his reply was a link to the product website which was not related to my question at all. Its one of 2 things: 1. Either thermaltake only cares about selling and doesn't give a rat's ●●● about the after sale service. 2. It's the customer service department issue that they are eating donuts and dont want to be bothered by peasants such as customers.
  13. This post is meant for Thermaltake's "hidden" support team who we can not see (excluding mike who just copy > paste stuff...maybe it's a bot?). So: 1. Do I regret buying a thermaltake case...nope I love the quality of the cases. 2. Do I regret buying fans from thermaltake...I am definitely not buying any more gadgets whatsoever from thermaltake. 3. Have I sent emails? yes, did I get replies? lol I'll leave that to your imagination ^^. 4. Where do you get support if you have issues? the community which if it wasn't there these forums would be empty. 5. An exampl
  14. Can the GitHub version keep the settings even after restart in a sense that it won't return to the controller default? I am not good actually with what I saw on github as I want to have 2 profiles for my 12 fans inside the case...8 will follow 1 profile and the other 4 will follow another. So far I am using version 1.7 every time my pc loads up which a lot but it serves me better than what the official software does...only if the official software had zero speed function but of course thermaltake support doesn't listen or exist..
  15. Thank you for taking the time to answer these questions, if i may ask for some reason when I restart my pc the fans would get mixed settings, rgb lights go back to default and those that I set to zero start to spin and random stuff, I uninstalled the official software btw. Thanks <3
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