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Digital_Fuzion

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Digital_Fuzion last won the day on May 29

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About Digital_Fuzion

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  1. Please post the final build software revision build on the official TT download page and here for the forum members once it's available. Thanks!
  2. Quick fix until Thermaltake can reslove everything with a software update. Reinstall v3.1.6 Download here https://dps.thermaltake.com/en 1.) Unchecked run at the end of the installation. 2.) Rename the ThermaltakeUpdate.exe file to ThermaltakeUpdate1.exe 3.) Run the app and it won't be updated to 3.1.7. 4.) You should be able to login to your account and control RGB again. I'm using this fix and it works. You will get an error message once you reboot Windows from the TT DPS G Software any and every time it loads. Just close the error message box and continue to use the software. The RGB function will work also. This is until Thermaltake fixes all the issues.
  3. My CPU is an Intel Core i9 9900X Extreme Edition. Stock clock speed 3.50 GHz 10-Core CPU.
  4. It's in response to how delayed Thermaltake's R&D software developers are.
  5. I don't own other Thermaltake hardware other then this Thermaltake PSU. TT RGB PLUS software isn't needed unless your using other branded Thermaltake hardware like RGB fans etc. I only use the TT DPSG App with the TT PSU. Thermaltake should only need one universal software application for the entire TT single piece hardware or multi Thermaltake hardware setup. Corsair got very smart knowing this with their iCUE software. iCUE scales single and all Corsair hardware including RGB, Fan controllers etc. They killed off their Corsair Link software and replaced it with Corsair iCUE. Thermaltake's DPSG software has always been open BETA from the start. It's still BETA with no improvements over the prior release. Let's hope for the best firmware and software update to rid the problems and enjoy innovation with this power supply.
  6. This is the crap that state attorney general's love to sue big tech companies over for. The product does not meet or exceed consumer expectations or has advertised. I've seen it before with tech companies like Gateway and Monster Cable. Thermaltake has proven to fail on delivering a solid product. I wouldn't be surprised in the future if you get a court claim for a partial refund notification in your email. Once complaints boil over it will happen that I can assure you all. Once it happens the court system will get the entire list of customers whom purchased this PSU from an authorized retailer. The court system will send you a notification via electronic email or mailer. You will respond with proof of purchase and the rest is history. Try calling Thermaltake support it's a complete joke. You will get sent to voice mail. I've never seen anything like this company. When companies pull this crap. It just makes other companies like EVGA and Corsair look better. That's because they are better and so are there products and support. Go look on their forums and see how invested the forum community members are. This forum's active member community is nearly a ghost town compared to that of EVGA and Corsair. Who's to blame for that THERMALTAKE!
  7. This is the crap that state attorney general's love to sue big tech companies over for. The product does not meet or exceed consumer expectations or has advertised. I've seen it before with tech companies like Gateway and Monster Cable. Thermaltake has proven to fail on delivering a solid product. I wouldn't be surprised in the future if you get a court claim for a partial refund notification in your email. Once complaints boil over it will happen that I can assure you all. Once it happens the court system will get the entire list of customers whom purchased this PSU from an authorized retailer. The court system will send you a notification via electronic email or mailer. You will respond with proof of purchase and the rest is history. Try calling Thermaltake support it's a complete joke. You will get sent to voice mail. I've never seen anything like this company. When companies pull this crap. It just makes other companies like EVGA and Corsair look better. That's because they are better and so are there products and support. Go look on their forums and see how invested the forum community members are. This forum's active member community is nearly a ghost town compared to that of EVGA and Corsair. Who's to blame for that THERMALTAKE!
  8. This is the crap that state attorney general's love to sue big tech companies over for. The product does not meet or exceed consumer expectations or has advertised. I've seen it before with tech companies like Gateway and Monster Cable. Thermaltake has proven to fail on delivering a solid product. I wouldn't be surprised in the future if you get a court claim for a partial refund notification in your email. Once complaints boil over it will happen that I can assure you all. Once it happens the court system will get the entire list of customers whom purchased this PSU from an authorized retailer. The court system will send you a notification via electronic email or mailer. You will respond with proof of purchase and the rest is history. Try calling Thermaltake support it's a complete joke. You will get sent to voice mail. I've never seen anything like this company. When companies pull this crap. It just makes other companies like EVGA and Corsair look better. That's because they are better and so are there products and support. Go look on their forums and see how invested the forum community members are. This forum's active member community is nearly a ghost town compared to that of EVGA and Corsair. Who's to blame for that THERMALTAKE!
  9. I would highly suggest TT issue a hardware firmware update to resolve these issues. Clearly the USB isn't being detected. A firmware update/software update might just fix the issue permanently. Firmware updates are normally done to improve functionally/stability for the life of the product.
  10. The lack of support stinks from TT on here. If it was EVGA, Corsair this thread would be thriving with better suggestions and by now a work around solution directly from the horses mouth. It's sick seeing users left in the dark like this.
  11. I said it once. I'll say it again. This Thermaltake TT DPG G app software is complete garbage. Who ever is writing this software needs to find a new job! They lack anything innovative or functional. Clearly it's done on the lowest standards of QC. Your $hit doesn't even work now. That alone should now tell you to never buy Thermaltake's overpriced hunk of junk PSU. I should of stuck it out with SilverstoneTek with .0 issues. They don't need to waste time making goofy non-functional features like RGB that do nothing for the user. This PSU lacks functionality and is well over priced.
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