Jump to content
  • Forum Statistics

    8,260
    Total Topics
    40,890
    Total Posts
  • Member Statistics

    46,272
    Total Members
    16,800
    Most Online
    ghvbnmkopadq
    Newest Member
    ghvbnmkopadq
    Joined

Digital_Fuzion

Members
  • Content Count

    26
  • Joined

  • Last visited

  • Days Won

    1

Everything posted by Digital_Fuzion

  1. Please post the final build software revision build on the official TT download page and here for the forum members once it's available. Thanks!
  2. Quick fix until Thermaltake can reslove everything with a software update. Reinstall v3.1.6 Download here https://dps.thermaltake.com/en 1.) Unchecked run at the end of the installation. 2.) Rename the ThermaltakeUpdate.exe file to ThermaltakeUpdate1.exe 3.) Run the app and it won't be updated to 3.1.7. 4.) You should be able to login to your account and control RGB again. I'm using this fix and it works. You will get an error message once you reboot Windows from the TT DPS G Software any and every time it loads. Just close the error message box and continue to use the software. The RGB function will work also. This is until Thermaltake fixes all the issues.
  3. My CPU is an Intel Core i9 9900X Extreme Edition. Stock clock speed 3.50 GHz 10-Core CPU.
  4. It's in response to how delayed Thermaltake's R&D software developers are.
  5. I don't own other Thermaltake hardware other then this Thermaltake PSU. TT RGB PLUS software isn't needed unless your using other branded Thermaltake hardware like RGB fans etc. I only use the TT DPSG App with the TT PSU. Thermaltake should only need one universal software application for the entire TT single piece hardware or multi Thermaltake hardware setup. Corsair got very smart knowing this with their iCUE software. iCUE scales single and all Corsair hardware including RGB, Fan controllers etc. They killed off their Corsair Link software and replaced it with Corsair iCUE. Thermaltake's DPSG software has always been open BETA from the start. It's still BETA with no improvements over the prior release. Let's hope for the best firmware and software update to rid the problems and enjoy innovation with this power supply.
  6. This is the crap that state attorney general's love to sue big tech companies over for. The product does not meet or exceed consumer expectations or has advertised. I've seen it before with tech companies like Gateway and Monster Cable. Thermaltake has proven to fail on delivering a solid product. I wouldn't be surprised in the future if you get a court claim for a partial refund notification in your email. Once complaints boil over it will happen that I can assure you all. Once it happens the court system will get the entire list of customers whom purchased this PSU from an authorized retailer. The court system will send you a notification via electronic email or mailer. You will respond with proof of purchase and the rest is history. Try calling Thermaltake support it's a complete joke. You will get sent to voice mail. I've never seen anything like this company. When companies pull this crap. It just makes other companies like EVGA and Corsair look better. That's because they are better and so are there products and support. Go look on their forums and see how invested the forum community members are. This forum's active member community is nearly a ghost town compared to that of EVGA and Corsair. Who's to blame for that THERMALTAKE!
  7. This is the crap that state attorney general's love to sue big tech companies over for. The product does not meet or exceed consumer expectations or has advertised. I've seen it before with tech companies like Gateway and Monster Cable. Thermaltake has proven to fail on delivering a solid product. I wouldn't be surprised in the future if you get a court claim for a partial refund notification in your email. Once complaints boil over it will happen that I can assure you all. Once it happens the court system will get the entire list of customers whom purchased this PSU from an authorized retailer. The court system will send you a notification via electronic email or mailer. You will respond with proof of purchase and the rest is history. Try calling Thermaltake support it's a complete joke. You will get sent to voice mail. I've never seen anything like this company. When companies pull this crap. It just makes other companies like EVGA and Corsair look better. That's because they are better and so are there products and support. Go look on their forums and see how invested the forum community members are. This forum's active member community is nearly a ghost town compared to that of EVGA and Corsair. Who's to blame for that THERMALTAKE!
  8. This is the crap that state attorney general's love to sue big tech companies over for. The product does not meet or exceed consumer expectations or has advertised. I've seen it before with tech companies like Gateway and Monster Cable. Thermaltake has proven to fail on delivering a solid product. I wouldn't be surprised in the future if you get a court claim for a partial refund notification in your email. Once complaints boil over it will happen that I can assure you all. Once it happens the court system will get the entire list of customers whom purchased this PSU from an authorized retailer. The court system will send you a notification via electronic email or mailer. You will respond with proof of purchase and the rest is history. Try calling Thermaltake support it's a complete joke. You will get sent to voice mail. I've never seen anything like this company. When companies pull this crap. It just makes other companies like EVGA and Corsair look better. That's because they are better and so are there products and support. Go look on their forums and see how invested the forum community members are. This forum's active member community is nearly a ghost town compared to that of EVGA and Corsair. Who's to blame for that THERMALTAKE!
  9. I would highly suggest TT issue a hardware firmware update to resolve these issues. Clearly the USB isn't being detected. A firmware update/software update might just fix the issue permanently. Firmware updates are normally done to improve functionally/stability for the life of the product.
  10. The lack of support stinks from TT on here. If it was EVGA, Corsair this thread would be thriving with better suggestions and by now a work around solution directly from the horses mouth. It's sick seeing users left in the dark like this.
  11. I said it once. I'll say it again. This Thermaltake TT DPG G app software is complete garbage. Who ever is writing this software needs to find a new job! They lack anything innovative or functional. Clearly it's done on the lowest standards of QC. Your $hit doesn't even work now. That alone should now tell you to never buy Thermaltake's overpriced hunk of junk PSU. I should of stuck it out with SilverstoneTek with .0 issues. They don't need to waste time making goofy non-functional features like RGB that do nothing for the user. This PSU lacks functionality and is well over priced.
  12. This has to be the worst software out there when comparing it to other software application like Corsair Link or Corsair icue. DPS G is complete garbage on every level.
  13. Any time frame on V3.1.6? I have requested new changes to the development of the Thermaltake DPS G software. * Minimize DPS G application screen automatically to task bar/tool bar after DPS G app loads on Windows startup. * Fix double loading of DPS G App in Windows 10 x64 on startup. * Change directory install folder name from Tt to TT * Improve hardware detection at Windows startup. * Improve seek time. * Improve load time.
  14. I just uninstalled the TT DPS G software V3.1.6 and reverted back to V3.1.5 and that to is causing the same related issue of loading twice on bootup. Screenshot attachment for record. Also, with the newer version of the software that's suppose to come out. I would highly suggest to the TT software engineering team/developers when a revision of this software is created. To also make changes to how the software loads. For example, I don't want to look at the TT graphical interface being stuck on my desktop until I'm forced to close it. A quick splash screen that times out quickly and minimizes it's self in the task bar/tool bar would be a better. I have other 3rd party hardware/software installed on my desktop like the NXZT CAM software for my liquid cooling. The NZXT Cam software will load on the desktop at boot. Then it minimizes in the taskbar/toolbar. I don't think everyone wants to look at the TT software interface display settings of their power supply always. I also use a Corsair Commander Pro for an internal USB extender. That runs directly to my MB. I don't think it even matters if the TT PSU is plugged into the Corsair Commander Pro. It's designed to extend USB internal connections. I would also like to know if it matter what micro USB cable to internal USB connection cable is used to run from the TT PSU? I currently have a Corsair micro USB to internal USB cable. Which is designed for a Corsair Hydro Series 115i Pro liquid cooler. It is plugged into the TT PSU and connects to the Corsair Commander Pro. The cable is a standard micro USB to internal USB connector. It has the length I need to run behind the case and hide. Your stock micro USB to internal USB cable is to short. That is why I changed cables. I don't think the cable I'm using is creating the software to bootup twice. I really think it's just buggy software that still needs refined. Your technical feedback would be most welcoming....
  15. It has come to my attention that the Thermaltake DPS G software version 3.1.6 is loading up twice when Windows 10 boots up. Also, when I try to download the Thermaltake Fix Tool option for when DPS G App opens twice after boot up. The Windows defender software detects and treats the TT fix tool like it's a virus and will not allow for it to be downloaded before deleting the TT fix tool. I've attached a couple of screenshots for record. Any suggestions or a work around to resolve this annoying problem? Do users always have to redo the TT fix it tool option when they reinstall Windows 10 over again in the future?
  16. Here's my hardware specs. - Motherboard: MSI Gaming Pro Carbon X299 - CPU: Intel Core i9 7900X 10 Cores Skylake - VGA: EVGA 1080 Ti FTW3 Please note: I do have 1080 Ti FTW3 SLI. I have not setup both cards in SLI yet due to the PSU issues. - RAM: G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 256) - OS version: Windows 10 Pro 64-Bit with the latest build. I really want to use this PSU from Thermaltake to work. I hope someone from support can also call me today? Has noted, the power supply turns with no rgb lighting. The PSU blows out air and powers the entire PC. Only there is no display on the monitor. The monitor soon there after goes into sleep mode.
  17. I own a Thermaltake Toughpower Grand DPS G RGB Titanium PS-TPG-1500DPCTUS-T 1500W I setup the PSU and my monitor won't show a display. The screen is all black. I am wondering if I configured the cables correctly. My concern in question is, do I also have to run both the ATX 16-Pin and the 14-Pin leads to the PSU at the same time? The other end of the PSU has the 24-Pin lead that is connected to the motherboard. I reinstalled my old PSU and no problem. What could I be doing wrong here? Or is it a defective PSU from Thermaltake? I hope it doesn't take three weeks for a response from this forum. I hit up EVGA's forum also do to the lack of community effort on this forum. It's night and day between the forums online. EVGA is the best so is Corsair. At least for their forum support and how fast it takes for a response.
  18. And it's the right layer of paste. Not to thick or thin. Just what is needed to spread on it's own over time once it's mounted to the cpu socket.
  19. What thermal paste comes with the Thermaltake floe riing rgb 360 tt premium edition? And is it high quality of generic cookie cutter paste?
  20. Thank you for the response. I did order the extension cables color: Black and blue. However I really do not like the original red, yellow and black sleeved cabling that comes with the PSU. While I love the power supply. I have to ask if the power supply's cables are specific for this model? Can I use a universal 3rd Party PSU sleeved cable set? If the connections on the PSU directly are standard then it won't matter if you choose to use black or blue or red. I'm trying to match my system case color scheme. I want the aesthetic to match. With the stock Thermaltake sleeved cables. I can't match anything. I also saw some off grey, red and blue Thermaltake PSU cables AC-009-CNONAN-PG individually sleeved 20+4Pin ATX Cables online that look like the picture attachment I included. Would something like that work running from the PSU to the Thermaltake extension cables? What will it take for me to change out the stock cables? Perhaps custom cables made to order from online? What can I do? I'm into case aesthetics and matching all over the case from the PSU to the RGB.
×
×
  • Create New...