Here is what I posted in the thermaltake group on facebook.
Just built a new rig with Thermaltake commander C36 case. Has the 2 200mm ARGB fans and says it is compatible with asus aura. I have an Asus TUF x570 MB. The fans work and go through the presets using the button just fine but when I hold the button down to be able to control and sync them with asus aura only one led is lit. I have the case led board plugged into the ARGB header with the cable provided. If anyone has any insight on this let me know.