Tte Martin

Hey Danny, additional to the detachable mic, the Sybaris also has an integrated microphone in the left ear cup that lets you use it e.g. for phone calls or communication with team mates on your console in Bluetooth mode.

Hello HappyBuddhaman and welcome to our forum! Glad you like the sound quality and comfort! This is not a very common defect. You can get a replacement through our customer portal if you'd rather not stick with the applied workaround. I have also moved the topic to the headset forum in the Tt eSPORTS section.

Hello Ahmrahtcheer and welcome to our forum! I sent you a private message to find out more information. Please reply back as soon as you find the time.

In that case please contact our support to get a replacement.

Hello bannanass and welcome to our forum! Firstly we recommend to test the microphone of the headset on another device. If the microphone does not work at all, you should contact the vendor or our support to get a replacement.

Hey Mikee, can you test the keyboard on another PC or laptop by any chance to confirm the keyboard is faulty?

Please create an account at our customer portal and contact the US tech support. They will be able to hook you up.

Hello Graychild, welcome to our forums! Your regional Thermaltake support should be able to hook you up with a new cable. That is the beauty with the Challenger Pro - you can just detach it. Which region do you live in so I can direct you to the correct support division?

Hello spiderbr, I am using a Challenger Pro at my work station and can not reproduce the issue. Shift + W + 1 works fine for me. Which OS are you using? Do you have the latest driver installed? Can you confirm the issue on a different PC too?

I don't know man I've been using claw grip for all my life, even before I knew it was called claw grip. It just felt natural to me. The Level 10 M has received a reworked design with the Level 10 M Hybrid, by the way. I've used Level 10 M Hybrid for a while in our office and preferred it over the regular Level 10 M, especially due to the finger bank on the right side.

Thanks for the feedback. The development process for our gear never comes to a halt and revisions might happen at some point (or similar models with revised features are introduced). For example, we'll introduce the ambidextrous Ventus mouse soon that has some similar features, mabye you get a chance to try that out at some point and it suits your grip style a bit better. I would also love to hear what others think of the topic you described. I myself am using the claw grip so I do not really feel qualified to comment.