nelsonha Posted May 30, 2015 Report Share Posted May 30, 2015 I cannot change the color of my Challenger Prime keyboard to purple. It doesn't work by the function keys on the keyboard or by using the Thermaltake software on the Advanced tab. I can change to blue or red and when the cycle should change it to purple it stays red. I've only had this keyboard for 3 days. The first 2 days I had it, purple worked fine. I've tried doing the reset in the Thermaltake software and that did not help. Rebooting the computer did not help either. Please advise. Assedenam, Dai12lbise1, irinapa and 3 others 6 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted June 1, 2015 Report Share Posted June 1, 2015 I cannot change the color of my Challenger Prime keyboard to purple. It doesn't work by the function keys on the keyboard or by using the Thermaltake software on the Advanced tab. I can change to blue or red and when the cycle should change it to purple it stays red. I've only had this keyboard for 3 days. The first 2 days I had it, purple worked fine. I've tried doing the reset in the Thermaltake software and that did not help. Rebooting the computer did not help either. Please advise. Hey nelsonha, where did you purchase the keyboard from? If it's possible, please bring it back to the store, and you can ask them to test the keyboard for you. If not, please provide us the country you're from, we'll get the local to assist you further! Quote Link to comment Share on other sites More sharing options...
nelsonha Posted June 1, 2015 Author Report Share Posted June 1, 2015 Hey nelsonha, where did you purchase the keyboard from? If it's possible, please bring it back to the store, and you can ask them to test the keyboard for you. If not, please provide us the country you're from, we'll get the local to assist you further! I bought it from Amazon so I can't take it to be tested. I am in the United States. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted June 2, 2015 Report Share Posted June 2, 2015 I bought it from Amazon so I can't take it to be tested. I am in the United States. hey nelson, try this: Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) ThermalMike 1 Quote Link to comment Share on other sites More sharing options...
greyhawk Posted July 26, 2015 Report Share Posted July 26, 2015 turn the brightness up, the dial on the keyboard changes colour brightness. set to low red and purple are the same colour Quote Link to comment Share on other sites More sharing options...
Wriggles167 Posted September 25, 2019 Report Share Posted September 25, 2019 I'm having a similar issue, i use the FN + pause/break keys to cycle the colours but it will only cycle between red, then red, then off. Any help would be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
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