Challenger Prime - Game Mode Issues

[leereyzhe]

I recently got a challenger prime, and installed the software.

 

Everything worked fine, except the Windows key. So I toggled out of "game mode" as described here, and that made it work.

But now the macro keys don't work, unless i toggle it back, which makes Windows key stop working again.

 

How can I have the Windows key and macro keys work simultaneously?

[Guest Tt Josh]

Here's the reason why:

 

Game mode: macro keys enabled, windows key disabled

Normal mode: macro keys disabled, windows key as normal

 

You will need to press Fn+Prtscr to shift between Game and Normal Mode

[leereyzhe]

That's the problem though, is there any way to have both enabled without having to toggle between modes? 

[Guest Tt Josh]

That's the problem though, is there any way to have both enabled without having to toggle between modes? 

For current stage, we are unable to have it both enabled.

[Lachee]

For current stage, we are unable to have it both enabled.

Its been nearly a month since this issue was first pointened out. You have not been entirely straight with the answers and now seem to be ignoring my previous post.

 

When are you going to fix this? 

 

I mean, I understand why disable the win key in gaming mode (to prevent accidental press), but why even consider disabling the macro keys on normal mode? To prevent people making the most of the keyboard? It just seems so illogical :C

 

Please fix this. Its just annoying not being able to use the macro keys in non-gaming mode.

[Zagorath]

I would also very much like to know when this problem is going to be fixed. It sounds like more or less the same problem I have been having. This software *really* needs to get updated.

[heathersnovaks]

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