martingett 0 Posted June 22 Report Share Posted June 22 doesnt work gaming key, light key and windows block. VID_20200621_213045460.mp4 VID_20200621_213045460.mp4 Quote Link to post Share on other sites
Tt Leochen 2 Posted July 29 Report Share Posted July 29 Hi, can you describe more details and our engineer can help. Thanks Quote Link to post Share on other sites
martingett 0 Posted July 29 Author Report Share Posted July 29 Hi, I pressed the gaming key once and the light stays on but it doesn't work, nor does it turn off when pressed again. The other keys when pressed do not work, and also do not change color. And the mute key turns the light on when pressed but it doesn't work either. I bought it a month ago Quote Link to post Share on other sites
Ernesto Bernabe 0 Posted August 5 Report Share Posted August 5 i have the same problem Quote Link to post Share on other sites
Ernesto Bernabe 0 Posted August 13 Report Share Posted August 13 On 7/29/2020 at 5:24 AM, Tt Leochen said: Hi, can you describe more details and our engineer can help. Thanks can you give us an answer? Quote Link to post Share on other sites
Stephen Chiang 0 Posted August 31 Report Share Posted August 31 Hi, guys, Please download Neptune Elite RGB FW updater file via below link. Plug-in the keyboard and run the .exe file to update the FW. Let me know if any question. Thank you https://drive.google.com/file/d/1LLgxMoZV-vQjruLnNzFVq1Y4xTF4yKad/view?usp=sharing Quote Link to post Share on other sites
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