Th 240 argb, rgb problem

[ubaykoc]

Hello all,

I have just bought a liquid cooler and set it up with no issues, however my pumps rgb not lighting up at all, however the  fans are lighting up only in blue. I have connected the rgb with controller, also tried connecting it to the mobo as well but with no luck.

 

Has anyone came across with this issue before?

Thanks

[TT CPM]

Hi, 

May i know which AIO liquid cooler bought?

Sorry for the inconvenience.

 

[ubaykoc]

Hello there,

 

Its this one;

https://www.thermaltake.com/th240-argb-sync.html

[ubaykoc]

6 hours ago, TT CPM said:

Hi, 

May i know which AIO liquid cooler bought?

Sorry for the inconvenience.

 

Hello there,

 

Its this one;

https://www.thermaltake.com/th240-argb-sync.html

[TT CPM]

Hi,

Looks like the ARGB leds are defective, can you give me your contact info, i will pass to our customer service team for RMA. 

[ubaykoc]

2 hours ago, TT CPM said:

Hi,

Looks like the ARGB leds are defective, can you give me your contact info, i will pass to our customer service team for RMA. 

Hello,

 

I sent you a message with my info.

thanks

[TT CPM]

Hi

Thank you.

Our customer service will contact you soon.

[Steve Barker]

Hi I've this exact same issue with the same product, no lighting coming on the pump and fans stay blue with no change to the lights with the controller.

[Pouyan]

Hello

I've just bought a th360 argb aio, mobo is z690 tuf plus with aura sync rgb, my cooler rgb worked without problem for the first 10 days, but suddenly all aio lights became very weak, like its almost turned off.

Tnx for help in advance