Th 240 argb, rgb problem

[ubaykoc 0]

Hello all,

I have just bought a liquid cooler and set it up with no issues, however my pumps rgb not lighting up at all, however the  fans are lighting up only in blue. I have connected the rgb with controller, also tried connecting it to the mobo as well but with no luck.

 

Has anyone came across with this issue before?

Thanks

[TT CPM 68]

Hi, 

May i know which AIO liquid cooler bought?

Sorry for the inconvenience.

 

[ubaykoc 0]

Hello there,

 

Its this one;

https://www.thermaltake.com/th240-argb-sync.html

[ubaykoc 0]

6 hours ago, TT CPM said:

Hi, 

May i know which AIO liquid cooler bought?

Sorry for the inconvenience.

 

Hello there,

 

Its this one;

https://www.thermaltake.com/th240-argb-sync.html

[TT CPM 68]

Hi,

Looks like the ARGB leds are defective, can you give me your contact info, i will pass to our customer service team for RMA. 

[ubaykoc 0]

2 hours ago, TT CPM said:

Hi,

Looks like the ARGB leds are defective, can you give me your contact info, i will pass to our customer service team for RMA. 

Hello,

 

I sent you a message with my info.

thanks

[TT CPM 68]

Hi

Thank you.

Our customer service will contact you soon.

[Steve Barker 0]

Hi I've this exact same issue with the same product, no lighting coming on the pump and fans stay blue with no change to the lights with the controller.