TT RGB Plus software not working since latest update

[tigerjk808]

As title says, my app crashes on every boot since the latest update. any help on the matter? i have also tried V1.9.3 as seen in another post to no avail

[Qibla]

I'm also having the same issue.

Have you changed any hardware recently? I noticed mine stopped working once I changed from Intel to AMD.

[fr3sh]

I agree with others. I freshly boughted ring quad and they not working properly on software 1.3.8. They do not respond for color changing. Im on threadripper AMD CPU. In 1.3.7 software its working ok. If you install 1.3.8 on 1.3.7 it will work some timie but eventualy it will fail :(
My setup:

------------HWi32_GetSensorName:System: GIGABYTE TRX40 AORUS XTREME = 6.95157e-310----------------------

------------HWi32_GetSensorName:CPU [#0]: AMD Ryzen Threadripper 3970X = 0----------------------

[Kevin McClung]

Has anyone come up with a fix yet? I've also had the same. Software runs for a second and runs the fan/light selection but then freezes and disappears. Been like this since the last update. I also tried the 1.3.9 without any success. No hardware changes here either...

 

[SlamYourClam]

Benn having this issue for months and tried everything and still no answer. Warranty department doesnt even return calls or emails lol. Hoping for a miracle at this point.

[tigerjk808]

On 12/4/2020 at 2:53 PM, Qibla said:

I'm also having the same issue.

Have you changed any hardware recently? I noticed mine stopped working once I changed from Intel to AMD.

nope havent changed a thing

[tigerjk808]

guess we still have no hope lol hope an admin sees this...

[fr3sh]

Still nothing after update to v 1.4.0

Now the system cant find the controllers very sad